Now Hiring - Gate 1 Travel - Group Sales Account Manager in Gilbert, AZ

Full description of the position

Group Sales Account Manager is responsible to develop and maintain relationships with existing and new group customers. Create and deliver comprehensive group proposals in a timely manner, secure group contracts, and transition sold groups to the Group Operations team.
Roles & Responsibilities:

• Actively pursue new group business and identify opportunities to acquire new leads
• Convert incoming leads that are received through an opportunity dashboard and incoming calls
• Answer sales calls that are received from the group sales phone queue
• Establish strong relationship with group leaders by maintaining trust and rapport
• Create proposals including air and land components, itinerary, costs, prices, and terms & conditions
• Secure a signed contract and required deposits
• Coordinate with the relevant departments to confirm air, hotel, and cruise space
• Maintain group system, including completing a group profile, updating confirmation of air, hotel, and cruise space
• Transition timely and accurate group files to Operations. Support Group Operations with pricing updates and additional services
• Contact group leaders post tour to generate new sales opportunities
• Compile reports regarding sales activities and monitors progress toward established sales goals
• Assists with the development of sales plans and with efforts to market and promote group tours
• Additional responsibilities as deemed necessary for the successful completion of the role

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High school diploma or GED

• At least 5 years of sales experience in the travel industry or similar
• Experience in group travel, is preferred but not required
• Excellent written and verbal communication skills
• Strong customer service skills with a customer-oriented way of thinking
• Strong time management and organizational skills
• Ability to meet and/or exceed established sales targets
• Ability to work independently in a fast-paced environment
• Ability to use independent judgment to analyze and resolve problems
• Strong computer skills including Microsoft Office: Outlook, Word & Excel

Job Type: Full-time