Now Hiring - Andersen Products Ltd. - Retail Sales Sales Account Manager in Haw River, NC

Full description of the position

Andersen Sterilizers is an established a leader in the field of sterilization and infection control. Andersen partners with a broad range of industries, Veterinary, Healthcare, Biotechnology, Government and University. We are looking for an Account Manager to join an experienced team that has pushed the envelope in sales and customer growth. We give you the tools to be successful with a detailed training program and by shadowing our current Account Managers. We expect our Account Managers to develop a strong expertise in not only our products, but also industry guidance, alternative technologies, and best practices. Be prepared to learn!

Andersen Account Managers blend traditional sales with account management. This position entails approximately 60% performing sales prospecting and calling, using ZOHO CRM to document and track the sales progress. 40% of the position is relationship building, answering questions, troubleshooting, problem solving and training new and current customers on our equipment and best practices. To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. Strong presentation skills and the ability to interact with others virtually and at tradeshows are a necessity. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients built on product knowledge and listening to their needs.
• Training new and existing customers on correct use of equipment and best practices over the phone, virtually or in person
• Collaborating with internal departments to facilitate client need fulfillment.
• Keeping accurate records pertaining to your client communication with ZOHO CRM database
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends and collaborating with Marketing to develop campaigns based on these trends.
• Acting as an industry specialist for your client’s needs.
• Preparing for and attending industry tradeshows

Account Manager Requirements:

• Bachelor’s degree and or previous experience in Veterinary, Healthcare or Capital Equipment sales preferred.
• Experience in R&D, or equipment service environment also advantageous.
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze data.
• Adaptability and strong problem-solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.

Benefits: (90 day waiting period does apply)

• Health Insurance
• Dental Insurance
• Vision Insurance
• Short Term / Long Term Disability
• Life Insurance
• Paid Time Off
• 401K Plan

Salary Type: Salaried Exempt

Schedule: Full Time

Shift: Monday - Friday 8:30am - 5:00pm (Hours may vary when traveling)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Haw River, NC 27258: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Preferred)

Work Location: One location