Now Hiring - Binderholz GmbH - Construction Repair And Maintenance Services Inside Sales Assistant in Atlanta, GA

Full description of the position

European market leader in solid wood products and innovative construction solutions

Within the family owned binderholz group 3,000 employees share their passion for wood in 14 production sites in Austria, Germany, Finland and USA. Binderholz produces efficiently on a sustainable basis in accordance with the zero-waste principle and recovers 100% of the resource of timber. The products are exported all over the world.

In August 2019, we have established our new US Company Binderholz Timber Inc. in Atlanta, GA and are developing it to a larger scale step by step. We have been importing diverse mass timber products to the US & Canada for years, but with our own US organization we are heading for an intensified long-term development of existing and new customer relationships.

We are now seeking the right specialists for this extraordinary career opportunity, to develop and grow a new organization, based on a very stable and successful European industry group in family ownership. Become an essential team member and grow with us!

We look forward to considering you as part of our team at Binderholz.

Visit [please apply online] for more detail information.

Summary:
The Inside Sales Assistant is responsible for supporting the salesforce from customer acquisition through order fulfillment and leads to sell binderholz manufactured mass timber products (mainly lumber) through his/her assigned customers/accounts and through newly developed accounts, throughout and outside the US. The primary purpose of this position is to develop, maintain, and enhance customer relationships. Additionally, the inside sales assistant will act as the primary communication liaison between our field sales organization, our nationwide and international customers, and all binderholz operations in Europe.

Main Responsibilities:

• Initiate or coordinate customer contact with external sales managers, answer customer inquiries, maintain strong business relationships with customers and thus ensure excellent customer service worldwide.
• Assist within several areas like

• customer identification, qualification (e.g. update and maintain databases such as mailing lists, contact lists and client information),
• credit establishment (e.g. daily financial data entry, including accounts payable and receivable, and assist in managing sales order budgets),
• order entry (e.g. processing daily receiving’s and shipments, creating documentation, and invoicing),
• inventory control (e.g. general administration such as accurate and timely inventory management, scanning and digital filing) and
• product transportation logistics (e.g. handling logistics by truck, rail, and ocean container globally; arranging pickup/delivery appointments, freight, customs clearance and other required documentation to ensure on time delivery)
• Develop and maintain a comprehensive product knowledge base of binderholz products in order to best support suppliers, customers and team members.
• Manage price pages/templates and quotes in conjunction with the sales director and sales managers.
• Communicate and coordinate price levels with customers and our sales force.
• Understand and sell to the organization’s capabilities and specifications.
• Qualify new accounts from a financial/credit perspective.
• Act as a liaison between the customer and the manufacturing facilities, providing timely and accurate information to both.

Essential Function and basic duties:

• Develop and maintain a comprehensive product knowledge base of binderholz products in order to best support suppliers, customers and team members.
• Manage price pages/templates and quotes in conjunction with the sales director and sales managers.
• Communicate and coordinate price levels with customers and our sales force.
• Understand and sell to the organization’s capabilities and specifications.
• Qualify new accounts from a financial/credit perspective.
• Act as a liaison between the customer and the manufacturing facilities, providing timely and accurate information to both.

Job Qualifications:

• High school diploma or GED equivalent
• 2+ years of experience of Inside Sales, Customer Service Sales, Office Administration, or comparable experience
• High proficiency in MS Office, i.e. Excel and good experience with inventory database management or other ERP software
• Export Documentation and international shipping experience preferred
• Active, self-motivated, flexible personality with good communication skills and ability to work independently
• Team player with willingness to help out cross-functionally as needed
• Precise and detail oriented; highly organized
• Ability to complete a multitude of tasks related to the operation of a busy global business, meeting tight timelines

PLUS (Not Required):

• German or Spanish language skills are a plus.

binderholz is an equal opportunity employer to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Job Types: Full-time, Contract

Salary: $45,000.00 - $60,000.00 per year

Schedule:

• Monday to Friday

Work Remotely:

• No