Now Hiring - V-Soft Consulting Group, Inc. - Customer Sales Specialist in Alpharetta, GA

Full description of the position

V-Soft Consulting is hiring for a Contract to Hire Customer Sales Specialist role For out client in Alpharetta, GA. Onsite.

Pay Rate: $28.66/hour

Duties

• Responsible for the day-to-day sales activities, sales support and customer service tasks for customers and assigned accounts, including placement and analyzing of complex orders and tasks.
• Helps build long-term business relationships with customers. Researches and responds to customer inquiries.
• Maintains efficiencies in corporate operational processes and procedures. Serves as a liaison between company’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers and customers.
• Serves as subject matter expert in customer meetings.
• Processes customer quotes activities in line with customer specific strategies, quoting processes and order management. This may include complex quotes and order preparation to ensure specific customer needs are met.
• Problem Resolution: Works independently and with appropriate supplier contacts and internal departments to proactively solve pre-sales and post-sales problems and provides recommendations to customers. Ensures execution and manages applicable contracts and renewal agreement, value added programs, returns, invoicing, credit, shipping issues, etc.
• Support Management: Support sales team with direct customer contact for Order to Invoice process Liaison between sales team to perform root-cause analysis. Ensures returns, invoicing, credit, shipping issues, etc. are resolved in a timely fashion.

Skills

• Agent needs to have basic customer services skills. Needs to be excellent with organization and communication. Has to be able to juggle multiple task but manage time appropriately. Has ability to work independently but teams up for support.

Education

· Typically requires a 2 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.

Job Types: Full-time, Contract

Pay: $26.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Alpharetta, GA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location