Now Hiring - CornerStone Staffing Inc. - Sales Support Specialist (GP) in Grand Prairie, TX

Full description of the position

Do you have previous Sales Support / Account Management experience? Do you have good data entry and like assisting others. . . We have the job for you!!!

CornerStone Staffing is recruiting for a temporary Sales Support Specialist for a company located near DFW Airport.

Job Title: Sales Support Specialist

Location: DFW Airport

Schedule: Monday – Friday 8 am-5 pm

Pay: $16 - $18/hr (BOE)

Responsibilities:

• Manage processes to ensure order accuracy and timeliness.
• Ensure timely and accurate communication with both internal and external customers and continually promote a customer focused culture to drive long-term sustainable growth.
• Accurately and timely process both forward and return orders.
• Analyze inventory levels, manage inventory allocations and reservations, process customer specific trade/pricing agreements and investigate and report missed shipments and other customer issues.
• Identify and recommend process improvements.
• Partner closely with supply, sales, warehouse, returns and logistics teams.
• Act as a customer advocate with a sense of urgency around problem resolution.
• Deliver knowledgeable, efficient, and courteous service to both internal and external customers.
• Creating quotes for order inquiries
• Manage payment communication for prepayment accounts
• Oversee PO correction regarding pricing
• Manage all in house sample orders
• Partner with the sales team to ensure that key customers have timely communications, pricing and programs.
• Monitor orders and ensure customers’ delivery expectations are met.

Qualifications

• Associate Degree in Business and/or equivalent work experience
• Clerical experience in a high-volume office
• Ability to multitask and switch focus quickly
• Customer Service experience preferred
• Proficient with common computer programs, including Microsoft Office (specifically Excel)
• Excellent verbal and written communication skills
• Meticulous attention to detail
• Ability to stay focused and remain organized
• Strong time management and multitasking skills
• Self-motivated and strong initiative to succeed
• Experience with Navision, B2B or EDI sites is a plus

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Experience:

• Customer service: 2 years (Preferred)
• Sales support: 1 year (Preferred)
• Clerical: 1 year (Preferred)

Work Location: One location