Now Hiring - LHM Chrysler Jeep Sandy - Sales Advisor-100% Comm in Sandy, UT

Automotive Salesperson
Primary Responsibilities:
The Automotive Salesperson is expected to:
 Understand and adhere to the group sales process to promote sales and customer service
satisfaction. 
Seek ways to continuously exceed employee, customer, and market expectations through
business operations and efficiencies.
 Be a teacher to support the efforts of other employees to be successful.
Reports to: General Sales Manager
Essential Job Functions:
1. Maximize Production, Customer Service, and Profitability.

• Adhere to Larry H. Miller Dealerships’ new vehicle sales process to achieve or exceed

group standards such as sales production, gross profit, and applicable benchmarks which
result in profitability and customer service satisfaction.

• Build and maintain a remarkable customer-centered sales and service experience.
• Maintain thorough knowledge of current automotive products, features, benefits,

specifications, prices, options, models, and equipment to effectively communicate with
customers and exceed customer satisfaction benchmarks.

• Recommend, select, and help locate or obtain inventory based on customer needs and

desires.

• Prospect on a day-to-day basis by phone, mail, email, and person to person.

o Maintain a prospective development plan.

• Follow up with customers regularly to ensure ongoing sales and service relationships are

maintained.

• Monitor, track and strive to meet sales goals each month.
• Complete and maintain all Larry H. Miller Dealerships and factory required training.
• Maintain employee, customer, and vendor confidence and protect operations by utilizing

discretion when handling sensitive and confidential information.

• Maintain ability to handle job stress and effective interaction with others in the

workplace.

• Complete all other job duties as requested by management.

2. Operate with Integrity.

• Demand the highest ethical standards from self and others.

o Maintain composure within the workplace as well as outside the workplace when
interacting or representing the Larry H. Miller Dealerships.

• Set an example of a positive attitude and professionalism, including a neat, orderly, and

safe work environment.

• Assist in resolving customer complaints in a timely and professional manner while

working closely with management.
Physical Demands:

• Work performed in a dealership setting due to the necessity to work in person with

employees, customers, and vendors.

• Must be able to sit, stand, bend, reach, talk, hear, use hands and fingers and move about

facilities.

• Required vision includes close vision, distance vision, peripheral vision, and the ability to

adjust focus.

• While performing the duties of the job, the employee is exposed to weather conditions

precedent at that time.

• Required to lift up to a minimum of 10lbs.
• Required to operate equipment and move vehicles in a safe manner at all times.
• Regular attendance and timeliness as set forth within the work schedule designated by the

department supervisor/manager is required.

• Regularly required to work various hours and frequently 40+ hours per week.

Minimum Qualifications:
1. Education, Experience, and Certification(s)/Training.

• High school diploma or the equivalent.
• 1+ years of sales experience.
• Maintain valid driver’s license and MVR record within company policy requirements.
• Applicable state license(s) to sell automotive products.

2. Skills.

• Communication- Basic ability to read and write, ability to effectively convey information

to others, apply active listening by taking the time to understand the points being made by
employees and customers, being aware of others’ reactions, and understanding why they
react as they do.

• Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of

alternative solutions, conclusions, or approaches to problems.

• Information Ordering- The ability to arrange things or actions in a certain order or pattern

according to a specific rule or set of rules (e.g., patterns of numbers, letters, words,
pictures, mathematical operations).

• Resolving conflicts and negotiating with others- The ability to handle complaints, settle

disputes, resolve grievances and conflicts, or otherwise negotiating with others.
3. Knowledge.

• Interacting with Computers- Using computers and computer systems. Knowledge of

Microsoft Office products is required.

• Knowledge of Larry H. Miller Dealerships’ current company management systems

desirable.

• Clerical- Administrative and clerical procedures and systems such as word processing,

file and record management, and other office procedures and terminology.

• English Language- Knowledge of the structure and content of the English language

including the meaning and spelling of words, rules of composition, and grammar.

• Customer and Personal Service- Knowledge of principles and processes for providing

customer and personal services.

• Sales and Marketing- Knowledge of principles and methods for showing, promoting, and

selling products or services. This includes marketing strategy and tactics, product
demonstration, sales techniques, and sales control systems.
General Standards:
To perform the job successfully, an individual should demonstrate the following competencies:
Adaptability- Ability to adapt to changes in the work environment, manages competing demands, and is
able to deal with frequent change, delays, or unexpected events.
Selective Attention- Concentrate on a task over a period of time without being distracted.
Making Decisions and Solving Problems- Analyzing information and evaluating results to choose the best
solution and solve problems.
Interpersonal Skills- Maintains confidentiality, remains open to others’ ideas, and exhibits willingness to
try new things.
Leadership- Ethical leadership and followership behaviors that promote Larry H. Miller standards and
result in a cohesive and effective team.
Compliance- Understanding of and adherence to all Company standards, state and federal laws and
regulations as well as product pricing guidelines of all lenders, agencies, or business partners.
Customer Service- Providing excellent customer service through the defined Larry H. Miller processes
which promote efficiencies, fairness, and cost-effectiveness.
Ethics/Integrity- Representing the Larry H. Miller Dealerships by conducting yourself in a professional
and courteous manner that demonstrates integrity and avoids actual or perceived conflicts of interest
while complying with company standards and business ethics.
Oral Communication- Clearly identifying and professionally expressing issues in positive or negative
situations.
Planning/Organizing- Prioritizing and planning work activities and using time effectively.
Quality- Demonstrating accuracy and thoroughness and monitoring your work to ensure quality.
Dependability- Consistent, punctual attendance at work; following instructions; responding to
management direction and soliciting feedback to improve performance.
Time Management- The ability to integrate methods of time management to provide a consistent and
effective workflow that is cohesive for the department and team.
Safety and Security- Observing safety and security procedures and using equipment and materials
properly.
Company management reserves the right to add to, change or retract portions of this job
description. Employee is required to adhere to the qualifications, duties, and conditions of any
revised job description.