Now Hiring - Communications International, Inc. - Account Associate/Manager in Naples, FL

Full description of the position

Account Associate/Manager

This position offers a Competitive Salary, Annual Bonus opportunity a rich benefits plan including Company Paid health insurance, a 401(k) w/ employer match, company & paid life insurance. This role provides an Auto allowance once the Account Manager has completed their training.

Overview:
The Account Associate plays an important role in Ci’s service department. The Account Associate focuses on creating new business and supporting the Branch team and customers. The Account Associate represents Ci in the office and out in the community.

Position Responsibilities

Identify new customers and propose solutions for their communications needs based on Ci’s suite of products

Generate leads, make cold calls, & reach out to prospects.

Develop & maintain strong relationships with customers and potential new customers.

Prepare bids/quotes/contracts and reports as needed.

Provide follow up with customer regarding their orders.
Track Sales orders & Receive in orders.
Monitor distribution of customer equipment & parts.
Maintain accurate CRM records of all related activity and extract data and generate sales reports using the CRM database.
Maintain inventory of demo equipment and control check-out/check-in process.

Collaborate with members of the sales, finance, service, and engineering teams to complete projects in an accurate and timely manner.

Serve as direct link between Ci & our customers.

Provide after-sales support to enhance the customer’s experience.

Qualifications

This position requires the skills & knowledge normally obtained through the successful completion of a high school degree. Associates Degree, or some college/business courses strongly preferred.
Requires 4+ years minimum related experience, preferably in a customer support/business development, & administrative capacity with progressive responsibility.
Must demonstrate strong interpersonal skills dealing with greeting customers in person & on the telephone. Must speak clearly & professionally.
Must type a minimum of 40 words per minute.

Requires strong computer skills. Including creation of various reports & spreadsheets. Must be proficient in entire Microsoft Office Suite with a strong focus on Excel and Word. Microsoft Dynamics AX Experience also preferred.

Effective communicator, both written & oral. Capable of dealing with internal & external clients in a tactful & professional manner.
Must be able to work under pressure & tight deadlines.
Effective communicator, specifically written, oral & presentations.

Ability to represent the company at all levels within an organization.

This position requires a clean driving record & valid US driver’s license.

Previous experience working with emergency responders, city, or county government purchasers a plus.

Ability to be self-motivating & work independently is a necessity.

Pre-employment background check & Drug Screen required

Valid US Driver’s License required

Minimal driving violations within past five years required

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Naples, FL 34109: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have a valid U.S. Driver's License?
• Do you have at least 4 years' related experience in business development & customer support?

Work Location: One location