Now Hiring - Windemuller Inc. - Account Manager in Wayland, MI

Full description of the position

We are seeking an experienced and motivated Electrical Account Manager for our Outdoor Utility group in our Wayland, MI office. Ideal candidate will have a minimum of five years experience in position and industry with estimating experience a plus.

Windemuller Inc. started as a family owned company over 60 years ago. We provide construction, technical and electrical services throughout Michigan. We started as an electrical contractor, but expanded into Automation, Communications, IT, Electrical Services, Outdoor Utilities and Renewable Energy. Our corporate culture is centered around Safety and building relationships with our employees, customers, suppliers and industry professionals.

At Windemuller, we are committed to establishing a healthy work-life balance for our employees and creating a supportive environment that fosters career development and growth opportunities within our organization. We believe that personal advancement should be awarded based on performance, skill, and achievement. Together, we help our employees train, transform, and triumph as you pursue a meaningful career at Windemuller that advances your potential and builds a strong sense of community in the workplace.

Education, Training & Experience

• Required: High School Diploma or GED
• Required: Minimum of five years experience; estimating knowledge a plus.
• Required: Thorough knowledge of all aspects of electrical design and construction technology, equipment and methods.
• Preferred: Master Electrical license

Duties & Responsibilities

• Plan and modify product/services to meet customer needs.
• Confer with customers and engineer to assess needs to determine requirements.
• Collaborate with sales and marketing to understand customer requirements, to promote the sale of company products, and to provide support.
• Secure and renew orders for providing service.
• Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
• Recommend material improvements of machinery to customers, documenting how such changes will lower costs or increase production.
• Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
• Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment and/or services.
• Seek out and contact potential customer and assigned customers for the purpose of attaining sales of current services and products.
• Staff projects in the best practical manner to provide effective and efficient productivity and customer satisfaction.
• Maintain contact with service technician promoting goodwill and provide support throughout project activities and non-project activities
• Modify assignments in accordance with the schedule and budget.
• Initiate job required material purchase through Purchasing Coordinator.
• Suggest ideas for business development of new markets and opportunities through VP of Electrical Services to Business Development.
• Administer the monthly sales goals given by the VP of Electrical Services.
• Meet personal sales and gross profit goals.
• Administer sales activity including sales calls, improving customer relations and customer satisfaction.
• Assist in the administration of the daily operation of the department and its application to customer requirements.
• Pricing and variance reporting.
• Monitor job costing and reports.
• Provide direction for customer billing and vendor payment.
• Coordinate sales and quotes with customers and office personnel.
• Maintain and promote a team environment for company projects.
• Assist, plan and implement marketing strategy directives with the VP of Electrical Services.
• Assist in procedures for following through on leads, contacts and commitments
• Enforce state and company safety regulations, and company policies and practices.
• Maintain business relationship with key suppliers.
• Ensure accuracy and completeness of all required paperwork.
• Responsible for business related decisions concerning projects and successful completion of the projects while maintaining best practices for service, pricing, customer relations and communications.
• Attend authorized trade shows, conventions, seminars and other meetings to enhance professional knowledge and to promote the company image.
• Follow up and assist in cross selling other services as directed.
• Assist in maintaining promotional information as directed by Business Development, and distribute as requested.
• Provide relevant feedback on employees for purposes of performance evaluations.

Physical Requirements & Working Conditions

The physical requirements described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to sit and stand for prolonged periods of time, have full range of body motion to bend, move, twist, walk, climb, and reach overhead.
• Must be able to see details at close range (within a few feet of the observer) and have full use of eyes, ears, and speech.
• Must be able to lift 25 pounds.
• The position will require work both in the office and at customer jobsites.

Windemuller offers competitive wages, health and dental benefits, Short and Long Term Disability, Life Insurance, Aflac, 401(k), vacation package, and educational assistance programs.

EEO/M/F/Disabled/Vet

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement

Schedule:

• Day shift
• Monday to Friday

Work Location: Multiple Locations