Now Hiring - Mariner Finance LLC - Assistant Branch Manager in Reynoldsburg, OH

Full description of the position

Are you looking for a position where you have variety in your daily tasks and duties? Do you thrive working in an energetic and fast-paced environment? Are you looking to be a part of a team where you can make an impact by providing high-quality results and grow your career with an organization? If you answered yes to these questions, our Assistant Branch Manager role is a perfect fit for you apply today!

Position: Assistant Branch Manager
Full-Time, Non-Exempt
Supervisory Responsibility: None
Reports To: Branch Manager

In This Role, You Will:
Promote branch operations by providing exceptional customer service and meeting or exceeding your individual sales and delinquency targets/goals. Your daily responsibilities will include servicing existing and potential customers, collecting delinquent accounts, and supporting the manager in overseeing daily operations when needed. This position also assists in coaching teammates for improved results and takes point in daily administrative tasks to ensure proper completion. Prepare to take on increasing leadership responsibilities as you grow in this role and continue growing your career with Mariner Finance!

Responsibilities and Essential Duties:

• Processes credit loan applications, presents loan solutions based on customer needs, and enthusiastically presents all available sales products.
• Proactively contacts customers with past due balances to offer possible solutions and resolve delinquency.
• Maintains a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• Achieves consistent results and meets expected individual and branch goals related to the sale of company products and services.
• Assists the Branch manager by preparing reports as needed.
• Maintains compliance in the branch.
• In managers absence, coordinates functions and daily operational issues through communication with the District Manager.
• Learns Federal, State, and Local Application Consumer laws to ensure compliant actions.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Required Qualifications:

• High school diploma or equivalent.
• Minimum of three (3) years of experience in a customer service or sales position.
• Reliable transportation required.
• Effective communication (written & oral) and personal computer skills.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills and interpersonal skills in demanding situations.
• Able to obtain applicable, required licenses to sell insurance products offered to customers by the branch.
• Able to perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.

Preferred Qualifications:

• Bachelors degree; military rank may be substituted for a Bachelors degree (e.g., E-4, W1, or O3 and above).
• One (1) or more years of experience in the Consumer Lending and/or Financial Services industry.
• Assistant Manager/Team Lead experience.
• Bilingual fluency in Spanish/English.

Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to stand and walk. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time of without notice.

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Compensation: Hourly Rate (commensurate with experience) + Competitive Incentive Program

Benefits: Health (optional HSA with Employer Contributions), Vision, Dental, Basic Life, PTO and 11 paid holidays, 401K + company match, Paid Parental Leave

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.

Mariner Finance, LLC | NMLS #166564