Now Hiring - Batteries Plus Bulbs - Retail Sales and Operations Manager in Portland, OR

Full description of the position

Sales and Operations Manager

Batteries Plus Bulbs in Portland, OR, USA Area

Compensation

$60,000 to $80,000 Annually

Benefits Offered

Matching 401K, Medical, Dental, Life, Vision, PTO, Holiday Pay, etc.

Employment Type

Full-Time / 50-Hour Workweek

Why Work Here?

"Great opportunity to lead an established team in a business that solves customers problems all day every day."

Batteries Plus Bulbs - Retail Sales and Operations Manager - Career Opportunities

We are looking for a leader who is highly reliable, a sponge with new information, humble and patient in order to help them through the challenge of joining a seasoned team where they will have a gap in the knowledge necessary to lead one of our branches. The candidate will need to rely on the the seasoned team members while, listening, learning and finding opportunities to earn their trust and confidence. The candidate also needs to be a great communicator who is highly motivated and competitive and enjoys leading and growing great teams.

We offer a highly competitive compensation package that consists of base, monthly team performance bonuses, and individual sales and service incentives.

WHO WE ARE and What We Do

At Batteries Plus Bulbs, it’s all about solving problems for members of our community. People come to us with their valued items that are giving them trouble and we provide the batteries, light bulbs, phone and tablet repairs as well as the expert advice & the services necessary to make their concerns go away. It only takes a short while to understand what makes Batteries Plus Bulbs different from other retailers in the eyes of our customers. We will take the time and provide the individual attention to ask the appropriate questions to help us provide the right solutions to the problems they bring us. We regularly hear "this is my favorite store".

As a Batteries Plus Bulbs Sales and Operations Manager, you will be responsible for working with your store team to make people smile through problem solving. You’ll be in an energetic store environment while you learn the necessary skills. A “yes we can help you with that” and smile can go a long way, and we believe our sales associates have the power to be the best moment in each customer’s day. We know you can earn a paycheck anywhere, but not everywhere can you reflect back at the end of the day on all the Smiles & "Thank-You's" you earned from people whose day you made better.

You Can be a Sales and Operations Manager if You:

• Consider yourself a “people person,” and enjoy meeting others.
• Are handy and love to learn new skills and new information. (You will even get to learn to fix phones!)
• Love working as a team and appreciate the chance to collaborate.
• Enjoy role playing and coaching to help team members excel
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.
• Ability to lift 50+ Pounds

Besides very competitive pay, Batteries Plus Bulbs is proud to offer a comprehensive compensation and benefits package. Benefits include 401K plus 5% match, Health Insurance, annual employee store credit to use our amazing products at home, paid holidays, and PTO.

Our locally owned franchise group has 13 Retail Sales and Service locations in Oregon and SW Washington. We have management opportunities in our Portland / Vancouver market and are looking for the right individual that has a proven track record of coaching and leading teams to perform at their best.

No prior experience with batteries or light bulbs is required as we will take care of the training, all you need is a background in exceptional customer service & selling with leadership and management experience. As part of our investment in your long-term success with our company we require that the individual that we hire to be our Sales and Operations Manager participates in paid training in our Salem or Portland training locations for 4 to 6 weeks to learn our products, systems, customer service expectations and sales incentive opportunities available to you with a dedicated new hire trainer.

Batteries Plus Bulbs is the nation's largest and fastest growing battery and light bulb franchise of its kind, offering a comprehensive selection of batteries, light bulbs, related products and services such as phone and tablet repair, vehicle key-cutting and fob programming that meet the growing demands of retail consumers and businesses alike. With over 700 locations and access to over 50,000 unique battery and light bulb products, Batteries Plus Bulbs has become the single source supplier for both retail and commercial customers for all battery and light bulb power needs.

Sales Manager Duties:

Customer Service / Sales

• Demonstrate a customer first mentality
• Greet customers, determine needs & solve problems by asking questions
• Look for additional opportunities and needs
• Sell add-on items, participate in retail store and commercial sales activities to achieve sales goals and bonuses
• Operate technology-based Point of Sale & Product Look-up system to complete sales transactions
• In bound phone sales / service
• Install large and small batteries in various devices, including cellphones/tablets
• Function as a team player

Merchandising / Inventory

• Inventory stock maintenance and management
• Ship and/or deliver to commercial accounts
• Maintain clean and full store appearance
• Build displays; to better market seasonal products
• Prepare store for daily opening and closing

Management / Team leader

• Observing, Coaching and Role Playing
• Sales Management & Operational Leadership

Qualifications:

• Work an average of 50 hours per week with Saturdays off and working two Sundays per month
• Good listening and verbal communication skills
• Sales and Customer Service
• Ability to gain quick and solid understanding of company's electronic POS and Product cross reference system
• Ability to multitask effectively and prioritize, follow up, and meet deadlines with multiple tasks and projects
• Ability to calculate simple math and percentages
• Strong eyesight, technical aptitude & dexterity required for various types of repair work we offer
• Valid driver's license and ability to get to area stores
• Must be able to lift 50 + lbs. to eye level

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• We operate 7 days per week. Are there any days during the week that you would not be available to work?

Experience:

• Sales: 2 years (Preferred)
• Management: 2 years (Preferred)

Work Location: One location