Now Hiring - Horizon Events Center - Inside Sales Specialist in Urbandale, IA

Full description of the position

Inside Sales Specialist Job Description

Job Title: Inside Sales Specialist
Location: Urbandale, Iowa
Salary: $55,000-$75,000 based on experience

About us!
DICA is a family-owned and operated company that specializes in building high performance engineered outrigger pads, crane pads, cribbing blocks and magnetic sling protectors that are lightweight, easy to use, and long-lasting.

The Inside Sales Specialist willbe responsible for the below:

• Inbound Calls > answer incoming calls from call que and direct phone numbers and engage customers out of the gate.
• Outbound Calls > call new and existing customers to grow the DICA business.
• Lead Qualification > proactively call and follow up with marketing qualified leads within 1 hour of receipt.
• Sales Process > Follow the existing DICA sales processes for consistency and effectiveness
• Order Entry, Processing, Maintenance > enter accurate order details into the system.
• Salesforce Admin/Reporting > ensure accuracy of customer, account and lead data entered via SalesForce/Rootstock.

Skills

• Bachelor’s degree in sales, administration, or related discipline
• Strong knowledge of inhouse computer systems
• Closing sales with product & solution expertise
• Exceptional internal and external relationship building skills
• Strong organization and prioritization capabilities, detail oriented
• Ability to work well with others in a fast-paced, collaborative environment
• Excellent analytical, communication and presentation skills
• Strong understanding of Microsoft Office programs

Requirements

• Demonstrates and promotes the company vision.
• Regular attendance and punctuality in Urbandale, IA location
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies.
• Meet and exceed customer expectations, use sound judgment, discretion, and initiative to drive organizational processes.
• Team player mindset with a high level of dedication to raising the bar for the whole team.

Measurables

• Inside Sales will create a specified number of new SalesForce opportunities, make outbound calls, answer inbound calls, close sales over the phone and through email.
• Accountable for 70% opportunity close-won rate
• Attain monthly/quarterly/yearly individual sales targets

Visit our website: [please apply online] Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote
• In-person
• Office

Ability to commute/relocate:

• Urbandale, IA 50323: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Inside sales: 2 years (Preferred)

Work Location: One location