Now Hiring - Firstsource Advantage, LLC - Human Resources And Staffing Account Representative in Amherst, NY

Full description of the position

Job description

Looking for a GREAT opportunity? Apply Today!

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Firstsource is HIRING IMMEDIATELY for Account Representatives in Amherst, NY! If you are interested in customer service , this may be the job for you !

We are seeking individuals who can service calls/accounts, professionally respond to inquiries, and create a positive experience for the customer. This position offers growth opportunity in a global company, office experience, and development of your customer service skills with one of the top banks in the country!

We offer to our employees:
Competitive hourly rate

$500 sign on Bonus!

Medical, dental, vision and 401k benefits

Paid full time training

Monday Friday 10am-7pm schedule

Training starts 2/27/23

Basic Purpose and Function

The Account Representative will contact customers to analyze customer needs, negotiate payment arrangements, and offer payment solutions and alternatives.

Specific Duties and Responsibilities

Analyze a customers financial situation and offer the best payment solutions to meet customer needs and bank objectives.

Maintain a high level of customer service.

Perform consistently to meet performance metrics.

Adhere to compliance regulations and security policies.

Comply with Federal and State laws.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.

Minimum Qualifications

High school diploma or GED required.

At least 6 months customer service or sales experience, with a strong track record of customer engagement and satisfaction.

Consistent, stable work history

Basic computer skills, strong typing skills.

Strong communication and problem-solving skills.

Diligent and self-motivated

Positive and professional attitude, high work standards, dependability

Able to handle confidential information

Apply Today!