Now Hiring - Business Development Representative in New Albany, OH

Chevron Federal Credit Union is one of the top-run credit unions in the country – and one of the largest, with $4 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:

• Bonus/incentives for all regular employees
• 401(k) with 8% company contribution
• Medical, dental, and vision insurance for employees and dependents paid at 80%
• PTO and paid sabbaticals
• Tuition reimbursement

GENERAL SUMMARY: Lead events to acquire and onboard new members through presentations, and proactive conversations with prospective and current members. Identify member financial needs and provide recommendations utilizing our products and services to serve those needs. Accurately perform branch functions while providing exceptional member experience. Assist members through inbound and/or outbound calls to service their needs and deepen relationships.

This new and exciting role will spend the first 6-12 months cultivating relationships, driving membership acquisition, and hosting business development events with our sponsor in that area. The role is planned to transition into a branch once construction is complete, and may have call center responsibilities based on volumes and business needs.

FURTHER ESSENTIAL JOB FUNCTIONS:

• Maintain complete confidentiality of member, employee, and Credit Union information.
• A high percentage of attendance is also an essential function of this position.

QUALIFICATION REQUIREMENTS

EDUCATION and EXPERIENCE:

• Minimum 2 years’ branch, call center or other related financial service experience required.
• High school diploma, GED or equivalent. Bachelors degree preferred.
• Equivalent combination of education and experience may substitute for stated qualifications.

KNOWLEDGE and SKILLS:

• Ability to effectively communicate with empathy. Speaks and writes clearly, tactfully, and effectively in English using correct spelling and grammar.
• Excellent listening skills with the ability to reflectively respond.
• Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
• Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word and Excel. Moderate keyboard skills at 40 wpm.
• Excellent customer service skills.

PERSONAL ATTRIBUTES and APTITUDES:

• Impeccably high integrity.
• Willingness to take responsibility for his/her actions and respond promptly.
• Ability to learn quickly and adapt to change; ability to quickly learn specialized applications.
• Initiative and self-direction.
• Ability to effectively communicate with people at all levels.
• Ability to work effectively with others as required by the position.
• Sound problem-solving and decision-making ability, including the ability to prioritize.
• Ability to efficiently produce a significant volume of high-quality work.

PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work involves extensive use of computers, up to eight hours per day. Appropriate visual, dexterity and other physical abilities are required.
• May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
• Must be able to speak on the telephone.

SALARY AND BENEFITS:

Salary is based on qualifications and geographical location. Benefit information can be located on our Careers page here: [please apply online]

Pay Range: $41,841 - $57,531

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