Now Hiring - Mountain America Financial Services, LLC - Evening Shift Work From Home Customer Service & Sales Agent(12:30pm-9pm) in Sandy, UT

• Utah
• Nevada
• Idaho
• Montana
• Arizona
• New Mexico

Next Training Class Starts March 20, 2023

Training Schedule: Mon-Fri 12pm-9pm

Shift After Training

Tuesday-Saturday 12:30pm-9pm

Sunday-Thursday 12:30pm-9pm

Can you see yourself at Mountain America?

Professional development and skill training is one of our strongest passions in our culture we take pride from promoting within for leadership and other high skilled positions. Make a difference in peoples’ lives and in the community. Choose a career that will guide you forward.

We are committed to taking care of all our employees

• Competitive Pay starting at $17, higher starting wage based on experience
• Competitive Incentive program
• Position is 100% remote (working from home)
• Consistent performance reviews with opportunities to increase compensation
• Excellent medical and dental benefits with minimal employee contribution
• Paid time off, volunteer time off, and paid holidays
• Matching 401K
• Tuition assistance
• Professional development

Our Culture

What we do (our Mission) has been and continues to be driven by our unique, member-first culture. Why we do it (our Vision) is to help our members define and achieve their financial dreams. We offer a friendly, comfortable, and inclusive work environment, fun employee activities, and exciting events to ensure no day is dull

Making a difference

Mountain America has a strong commitment to the communities where our members live, work and play, and this has been a hallmark of our organization throughout our 85-year history. Through the support of hundreds of non-profit organizations and significant financial literacy efforts in schools, Mountain America continually brings untold value into dozens of communities, positively affecting thousands of lives.

Your Responsibilities

• Cross-sells credit union products and services to encourage a full-financial relationship with the credit union.
• Able to work efficiently and effectively within multiple channels of inquiries
• Plays an important role within CU lending. Utilizes CU lending guidelines and weighs CU risk when making lending decisions.
• Works in conjunction with other business partners (Underwriting, Consumer Lending and Loan Servicing) to ensure we adhere to all established Federal regulatory guidelines
• Advises and assists members in making informed decisions regarding their accounts.
• Adheres to the philosophy and mission of the credit union in actions and communications.

What we’re looking for

• Minimum six months of customer service or call center experience
• High school graduate or GED
• Basic computer operating skills. Intermediate skills in Microsoft Office (Outlook, Word, Excel)
• Type a minimum of 35 words per minute preferred.

IMPORTANT INFORMATION

• Training is 8 Weeks Monday-Friday 12pm-9pm
• Specific criteria must be met in order to work from home-Minimal Tech Requirements: Internet Download Speed 50 Megabytes and Upload Speed 10 Megabytes, a fiber, cable, or high-speed DSL internet service is required for your internet connection. Please note, dial up, satellite and fixed wireless internet service providers are not adequate to support work from home use.
• Must have Home Office free of distractions, noise, with closing door