Now Hiring - Evans Bancorp, Inc. - Account Manager, Employee Benefits in Williamsville, NY

• 
  Hybrid work approach
• An inclusive culture where associates are empowered to bring their authentic selves to Evans
• A collaborative environment where good listeners with high standards thrive
• A growing organization where people are engaged and empowered to solve problems and make decisions
• Frequent, timely coaching sessions to enable professional growth

• The ability to leverage your strengths and passions while making a lasting impact on the community
• Competitive compensation and benefits
• Paid volunteer time to contribute to the betterment of the communities we serve

• 
  Own the annual customer renewal process from start to finish and collaborate with Account Management Associate to ensure a high-quality deliverable
• Maintain minimum of 96% customer renewals by functioning as an Employee Benefits subject matter expert and delivering exceptional customer service
• Expand lines of coverage with existing book of business and identifying opportunities to cross sell employee benefits, and other insurance solutions
• Demonstrate strong follow-through and best practices by embracing Evans’ tried and true process for success
• Create successful outcomes by turning issues into win/win scenarios whenever possible
• Provide customers with the tools and guidance regarding plan administration using online resources, administrative guidelines and/or other resources as needed or available
• Conduct effective enrollment presentations to employees, in group settings of all sizes and demographics
• Utilize networking, strategic alliances, and current client relationships to create new business opportunities

Experience and competencies:

• Life, Accident, Health license or willingness to obtain
• Strong knowledge of employee benefits offerings and trends
• Critical thinking skills, including solid problem-solving abilities
• Ability to influence through strong written and verbal communication skills
• Natural ability to build and maintain relationships
• Self-motivation and comfort taking accountability
• Team player who leads by example
• Excellent organization skills