Now Hiring - Parkrose Hardware - Retail Sales Rental Sales Clerk in Vancouver, WA

Full description of the position

Are you looking for a job at one of the area’s premier hardware stores? Parkrose Hardware VANCOUVER, WA is seeking full and part time staff to join our Rental Department. We are looking for staff members that preferably have experience with power equipment and mechanical aptitude. In this position, you will aid in the overall success of our Rental Department including equipment repair, setting up rental contracts, and most importantly one-on-one customer service. The successful candidate will have the ability to show consumers how to properly use a wide variety of equipment. Equipment repair experience is a plus. To apply for this position please send your resume in response to this ad or you can go to our web site ParkroseHardware.Com click on the employment tab on the lower left side and fill out a general application under Parkrose Hardware, Vancouver General Applications. NO PHONE CALLS PLEASE.

Summary

This position is responsible for maintaining focus on quality customer service, increasing sales, and equipment maintenance and repair. The successful employee will consistently provide quality customer service, actively seek projects to complete, properly book reservations and rentals into the computer, answer questions about rental equipment, teach customers how to properly use rental equipment, and repair and service rental items.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Customer Service

• Ensures customers are provided with the highest levels of customer service
• Demonstrates proper sales and service techniques as dictated by company leadership
• Consistently provides customers with accurate information equipment availability and use
• Listens to customers and provides courteous and knowledgeable assistance to each and every customer
• Effectively trains customers how to use complex equipment in a safe and effective way
• Coach customers to utilize the correct equipment for the right job

Sales

• Accountable for increasing sales in their department
• Provides information to other associates to improve sales and increase product knowledge across the store
• Ensures merchandise is rented at company established prices
• Knowledgeable of equipment on the sales floor, back stock levels, and locations of products
• Provide a pleasant and safe shopping experience
• Ensure cleanliness and departmental organization standards are met

Equipment Repair

• Ensures equipment is serviced, safe, and ready to rent
• Orders repair parts as needed for equipment repair
• Ensures proper check in and check out of equipment
• Maintains repair schedule and regular maintenance schedules for all rental equipment
• Ensures equipment readiness standards and repair times
• Identifies and notifies management of any pricing irregularities in the system
• Performs other duties as assigned.

Education and Experience

• High School degree or G.E.D. equivalent.
• Experience in retail/rental department work and/or educational equivalent preferred
• Must be able to effectively navigate basic computer programs and be proficient with the use of Microsoft Office Products such as Word, Excel, etc.
• Strong math proficiency preferred.

A VALID DRIVERS LICENSE IN GOOD STANDING IS REQUIRED FOR THIS POSITION.

Parkrose Hardware is an equal opportunity employer. Parkrose Hardware is a drug free workplace. All employees must pass a pre-employment drug screening and background check.

Welcome prospective Parkrose Hardware employee. We consider Parkrose Hardwareto be one of the finest hardware stores in the Northwest. We are looking for individuals that possess an up-beat, self-motivated attitude with exceptional customer service skills. Our customers are what make this business a success and we need team members that demonstrate that every day. We offer a competitive salary and complete benefit package for those individuals that can meet the challenge of joining the Parkrose Hardware team.

Paid Time Off:

All employees start accruing Sick time benefits upon their hire date. They can start using these benefits after they have completed 90 days of employment. Sick time is accrued at .0334 hour per every hour worked. 40 hours of Sick time per year can be carried over to the following year. For full time employees Vacation benefits are awarded January 1st for the preceding year. 1st year is pro-rated 40 hours from the year before. 2ndfull year gets 40 hours of paid Vacation. 3rd and 4thfull year 80 hours of paid Vacation. 5th full year and beyond 120 hours of paid Vacation.

Paid Holidays:

New Years Day Memorial Day Labor Day

4th of July Thanksgiving Day Christmas Day

All holiday pay will be paid the week of the holiday. Salaried Management may be delayed slightly because of coverage needs. No paid holidays for part time employees.

Sunday Premium Pay:

All hourly (Non-Management staff) are eligible for $1.00 per hour extra for work on Sunday.

401 K Plan:

All eligible staff (30 days of employment, 21 year old) are able to participate in the company sponsored 401-k plan. Parkrose Hardware funds a match. 100% first 3% of wages and 50% next 2%.

Life Insurance and Long Term Disability:

Each eligible employee of Parkrose Hardware is provided with a company provided Life Insurance and AD&D policy of $10,000. This is paid for by Parkrose Hardware. Additional supplemental life insurance is available. Parkrose Hardware also provides company paid long term disability insurance for full time employees. These benefits are not available to part time employees.

Health Insurance:

Each full time employee of Parkrose Hardware is eligible for company provided medical insurance, of which the a percentage of the cost is paid for by ParkroseHardware for full time staff members. Family medical and dental insurance is also available but not funded by_ Parkrose_Hardware. We also offer HSA (Heath Saving Accounts) for full time employees. Parkrose Hardware currently offer matching funds for the first $500 an employee contributes to their HSA. *Employees must meet eligibility requirements. No Health care benefits for part time employees.

Employee Purchases:

We offer employees a discount of cost plus 10% on retail and rental rates.

Job Types: Full-time, Part-time

Pay: $15.75 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Work Location: One location