Now Hiring - Retail Sales Sales Executive (Chinese Bilingual) in Waltham, MA

Job Summary:

Act as a liaison between our sales team and our clients, ensuring customer satisfaction. As a Sales account executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard. As a Sales account executive you will be required to make short trips to New England Area, RI, CT, ME, NH to visit customers or potential customers.

Why You’ll Love Working Here

Many of our jobs come with great benefits – including healthcare, ways to save for the future, and opportunities for career advancement – all in a safe and inclusive environment that’s been ranked among the best workplaces in the world. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

• Competitive wages with overtime for more than 40 hours
• Fully Paid Healthcare Premium Provide by the Company (medical, dental, vision, prescription drugs)
• 401(k) savings plan
• Paid Time Off (PTO)
• Holiday Pay Opportunities
• Employee Discounts
• Basic Life Insurance
• AD&D Insurance
• Short-Term Disability

Responsibilities:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Manage key accounts
• Act as the point of contact for clients
• Organize regular client meetings to discuss their requirements
• Resolve problems and handle complaints in a timely manner
• Identify new potential customers
• Supervise sales account representatives
• Ensure budget and time requirements are met
• Stay up-to-date with new features and product launches
• Establish best practices
• Monitor and report on sales performance analytics
• Suggest innovative ideas to increase sales and improve customer experience
• Perform other related tasks as needed

Qualifications:

• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Hands on experience with customer service
• An ability to gasp clients’ needs and to increase customer engagement
• Solid knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Analytical and time-management skills
• BSc degree in Business Administration, Marketing or relevant field
• Experience in dealings involving market/culture

Job Type: Full-time

Pay: Up to $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Waltham, MA 02451: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Required)

Language:

• Japanese (Required)
• Chinese (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: One location