Now Hiring - Farmers Group, Inc. - Customer Care Specialist in Cumming, GA

Full description of the position

State Farm is currently looking to hire highly motivated Customer Care Specialist with a current property and casualty license or willing to obtain.
We believe in the value of investing in our employees by creating a positive culture to train, develop and motivate our Team, setting you up with the tools for professional success!

Salary: $40-45k per year base + commission combined

We look for business-minded individuals who can follow directions, are coachable, fast learners, want to make an impact and have the drive to help grow a business.

As a Customer Care Specialist on our championship team, you’ll not only have unlimited growth potential —but you’ll also have these benefits:

Benefits:

• Competitive Salary with commission and bonuses combined; To be discussed
• Substantial opportunity for Career advancement

Responsibilities:

• Keep customer accounts current by updating databases during calls
• Develop ongoing networking relationships with Small Business owners – such as Real Estate Agents, Mortgage Lenders, Auto Dealers, etc.
• Solicits for new business via telephone, networking, and other lead sources by completing outbound calls daily.
• Meet business production goals and objectives as established
• Uncover opportunities for cross-selling additional products and services
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Provide exceptional customer service.

Requirements:

• 1 YEAR OF PREVIOUS CUSTOMER SERVICE & INSIDE SALES EXPERIENCE.
• Willing to obtain a property and casualty license or currently possess.
• Excellent skills in communication.
• Experience in insurance is strongly preferred but not required.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

COVID-19 considerations:
CDC Compliant

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location