Now Hiring - Sales Representative / Customer Service in West Bountiful, UT
Sales Representative / Customer Service in West Bountiful, UT
Customer Service Representative Responsibilities:
- Comfortable answering customer's phone calls
- Must be detailed oriented
- Respond to customer's email
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up(Zendesk) to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Ability to handle stress, show empathy, and not take demanding customers personally
- Take the extra mile to engage customers
- Customer Service Experience (Advantage)
Requirements and skills:
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
- Tech savvy and well knowledgeable on Microsoft office suite and Gsuite applications
WHAT DO WE OFFER?
Job type: Full-time
Location: Renegade's headquarter office
Salary: $50,000/year
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- Paid time off
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- West Bountiful, UT 84087: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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