Now Hiring - National Credit Care - Customer Service/Sales Representative - Closer in Denver, CO

Full description of the position

WHO WE ARE:
Here at National Credit Care we work hard, and play hard. We value culture and strong comradery and know that the workplace is naturally just more enjoyable when you are surrounded by great people. We are a local company based out of Westminster, Colorado who recognizes the importance of homebuying and how critical it is to have the right team supporting you through the process. Our services offer clients the support and education to achieve the dream goal of homeownership.

Full Job Description

Pay: Starting at $21 - $23 hour depending on experience. Transition to lower hourly rate + commissions between 6 months - 1 year.

Starting off on a commissions platform can be scary. At National Credit Care our new hires start at a flat hourly base rate while they ramp up. Once an employee is ready, they can switch to our commissions based platform where the target annual earnings are anywhere from $65,000 - $85,000, with our top performers making over $100,000 per year.

Benefits:

• Medical, Dental and Vision with Cigna – Option for 100% company paid plan
• Paid Training
• 11 Days of Paid Time Off In First Year + 6 paid holidays
• 401k
• Weekly company sponsored lunches/breakfasts
• Gas and grocery card giveaways
• Sponsored company sports leagues
• On the job paid personal and professional development workshops
• Weekly rewards and recognition programs
• Regular competitions to earn extra bonus money, large prizes, and paid trips

In office position located in Westminster, CO off I25 and 120th.

WHAT WE’RE LOOKING FOR:

Are you a fast talker? Do you like striking up warm yet humorous conversations with everyone that you meet? Do you have sales and strong customer service skills? If you answered yes, come use that confidence and big personality to make you some money!

Your Role:

Our team is responsible for driving customer relationships. To be successful in this role you must truly care about helping people achieve their financial goals while being confident in your abilities to help them get there. It is key to make your clients feel comfortable over the phone while also being able to close the deal. Our robust training program will ensure that you are a credit expert and can properly support our clients.

Responsibilities:

• Be able to take referrals and convert them into active clients in the program
• Discuss with consumers the value added of our program
• Make/receive in and outbound calls to connect with consumers and uphold their business
• Educate our clients on our business model and how we can help them achieve loan readiness
• Deescalate frustrated consumers and remind them of the value of the product
• Generate additional business through referrals from customers you have helped
• Maintain relationships through regular contact via telephone

Skills:

• Resilience and a “quick-rebound” mentality
• Strong problem solving skills
• Experience in customer service
• Ability to conduct personable sales
• Capable of closing sales
• Quick thinking, quick witted and silver tongued
• Ability to rise to a challenge

Qualifications:

• High school degree or equivalent
• Ability to pass a background check and six panel drug screen (Colorado Friendly)
• Strong phone presence and communication skills

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Denver, CO 80234: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have reliable means of transportation in order to make it on time into the office Monday through Friday?

Experience:

• Customer service: 1 year (Required)

Work Location: One location