Now Hiring - Focus People - Commercial Financial Account Manager - Wholesale Account Manager w sales in Alpharetta, GA

Full description of the position

Hiring

The ideal Account Manager/Wholesale Account Manager we are hiring has experience with financial account management within a wholesale/commercial loan company, with sales-oriented experience and a Bachelor’s degree from a four-year college or university. (required)

Open to an Account Manager or Sr. Account Manger. annual descressionary bonus available.

The office is located in Alphretta. Training is 100% on location at the office. Hybrid work schedule after that, 3 days in the office/2 days remote.

Position Summary: The Account Manager works closely with the Portfolio Manager to oversee all operational aspects associated with a portfolio of revolving commercial loans, including a segment of problematic accounts. Involves frequent interaction with manufacturers, dealers and the Company’s sales and credit teams.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Customer Service – Provide prompt, professional and proficient assistance to customers (manufacturers, dealers, internal). Includes, but not limited to, inquiries regarding monthly billing statements, account maintenance, inventory inspection reconciliations, interest charges, retail lender payoff requests, and customer assistance in navigating the on-line account management system.
• Risk Mitigation & Collections – Tasked with collecting principal and interest payments from dealers; coordinating and conducting inventory recovery processes in the assigned portfolio and communicating effectively with management regarding non-performing dealers.
• Pending Orders – Monitor pending orders and process new requests as required. Address appropriately and interact with the Portfolio Manager/Account Executive as necessary.
• Clearance Calls – Receive and resolve clearance calls from Field Service Representatives and provide direction on the inventory inspection process. Address collection issues and collateral discrepancies at the conclusion of inspections. Recognize and communicate potential risk to the appropriate level of management.
• Conduct on-site Cash Audits, some overnight travel may be required.
• Administrative Duties – Process suspense, file, create, run and fax various reports as directed. Special projects as assigned.

Education/Experience:

Bachelor’s degree from a four-year college or university is required.

Language Ability:

Ability to read and interpret documents such as operating instructions and policy and procedure manuals. Ability to draft customer facing emails/correspondence on a regular basis and reports as needed. Ability to effectively communicate via telephone as well as in a customer facing opportunity.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and geometry.

Computer Skills:

Microsoft Office required, specifically, Outlook, Word, Excel and Access.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Yearly bonus

Application Question(s):

• Please list 2-3 days and timeframes you are available for a 15-20 minute interview phone call:
• What industries do you have account management/wholesale management experience with? (example: commerical loans)
• Do you have sales-oriented experience as an account manager?
• Training is 100% on location in the office, then work will be a hybrid schedule 3 days in office/2 days remote. Are you able and willing to work in the office as required?
• What is your salary requirement?

Work Location: Hybrid remote in Alpharetta, GA 30009