Now Hiring - Sonesta International Hotels Corporation - Travel Group Sales Manager in Rosemont, IL

Full description of the position

The Group Sales Manager sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.

The Group Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in their market segments. The Group Sales Manager is also responsible for prospecting and closing on assigned accounts to positively impact hotel revenues.

The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external) and achievement-oriented leaders.

Job Description

Principle duties and responsibilities (Essential Functions) include:

Operational/Functional:

• Prospect, solicit, negotiate and book new and repeat business to ensure maximization of revenue in order to achieve and/or exceed budgeted revenue and solicitation goals.
• Develop and execute action plans against existing and new target accounts to achieve and exceed sales quotas within the assigned segment.
• Represent the hotel at local trade shows, community events, industry meeting, sales trips and blitzes.
• Develop networking opportunities through active participation in community and professional associations, activities and events. Travel locally to conduct outside calls and to learn about the competition and the customers.
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Prepare and present effective and persuasive presentations to prospective clients. Prepare and present status and period end reports, maintain well-organized documentation and coordination of customer service requirements with hotel operations staff as appropriate.
• Attend weekly sales, revenue and department meetings.
• Assist the Director of Sales & Marketing with budget and forecast and complete special projects and assignments as designated.
• Perform any other job-related duties as assigned.

Strategy and Planning:

• Develop key focus areas and markets for sales solicitation/prospecting.
• Develop personal sales campaigns and promotions in order to generate leads, promote hotel and increase visibility.
• Develop and maintain knowledge of market trends, competition and customers.

Leading with Passion:

• Utilize and collaborate with resources across different departments and corporate office.
• Lead by example and operate with integrity and respect.
• Inspire your coworkers to embrace and demonstrate Sonesta’s core values and the guest service standards.

Qualifications and Skills

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize and organize work assignments.
• Extensive knowledge of hotel and hospitality industry.
• Delphi and Opera PMS experience a plus.
• Proficient with Microsoft Office Suite or related software.

Work Environment

• Must be able work in a fast-paced environment.

• Most work tasks are performed indoor.

Physical Demands

• Standing/sitting for extended periods of time and moving about the hotel.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Expected Hours of Work

• Ten to twelve hour shifts sometimes required.
• Must be flexible to work variable days of the week to include weekends and holidays.

Travel

Up to 10% travel may be required.

Education and Experience

• High school degree or equivalent required. College course work in related field preferred.
• 2-3 years sales or marketing related experience required.
• Sales experience in a hotel preferred.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Job Type: Full-time

Pay: $26.45 - $28.85 per year

Benefits:

• Employee discount

Schedule:

• Monday to Friday

Application Question(s):

• Do you have a minimum of 2-3 years of previous experience in sales, marketing or similar environment?

Experience:

• Hotel: 1 year (Required)

Work Location: One location