Now Hiring - SPR Therapeutics - Sales Operations Lead in Beachwood, OH

Full description of the position

SPR Therapeutics, in the Highland Hills/Beachwood area, is a fast-growing medical device company specializing in pain management through non-narcotic means. We are currently seeking a high energy, entry level Sales Operations Lead who can get the job done in a “we-can-do” environment, supporting our game changing medical device sales operations. Join our team committed to non-opioid pain management!!

Responsibilities:

• Supervise daily activities of the sales operations function and recommends improvements for overall efficiency.
• Manages performance to include annual performance reviews.
• Supports Sales Operations new hire training
• Assist Sales and Sales Operations Team and oversee and review work of the team
• Creates documentation necessary for Sales Operations training and function
• Creates and distributes monthly/quarterly sales metrics to sales management
• Supports inter/cross-department meetings
• Supervise all objects in Salesforce.com CRM and ensure fields are updated correctly
• Review of CRM records in SFDC for accuracy and timely completion
• Work directly with Sales Team to optimize CRM for field base input
• Assist Sales Team to create/manage Leads, Contacts, and Accounts within the CRM
• Manage inventory and order fulfillment processes in coordination with supply chain and third-party vendors.
• Coordinate with Sales Reps after trade shows to assist with follow up for new and existing Leads/Contacts
• Advise Senior Sales Operations Manager on sales data analysis and metrics
• Handles projects requested by Senior Sales Operations Manager
• May assist in management and order fulfillment process for customers and Sales Team trunk stock.
• May assist in managing complaints and customer support.
• Assist Accounting and Sales Team with obtaining Purchase Orders
• Manages new account creation, approval and creation of pricing agreements in coordination with sales management.

Qualifications:

• BA/BS Degree is required
• Proven success in Sales and Customer Support Position
• Proven knowledge of CRM/ERP environment.
• Proficient with MS Word and Excel.
• Experience working in a regulated industry is a plus.
• Strong self-starter, who is also an effective leader and team player. Is a plus

Why Join Our Team?

• Voted Top Workplace in 2022
• Competitive salary with company-paid medical, dental, and vision benefits
• High growth company with game changing technology
• A passion for improving the lives of millions of pain sufferers
• Flexible work/life balance

Must be legally authorized to work in the United States without sponsorship. Background Check Conducted.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Beachwood, OH 44122: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location