Now Hiring - Modern Acupuncture - Healthcare Bilingual Wellness Coordinator/Front Desk Sales - Plano & Irving in Plano, TX

Full description of the position

About us

Modern Acupuncture is a company in holistic health care in our Plano and Las Colinas, TX, Sunday, Monday, Wednesday and Saturday. We are rewarding, customer-centric, supportive and our goal is to make lives better. The work schedule does require 2-3 week days and at least 1 weekend day.

Our work environment includes:

• Regular social events
• On-the-job training

• Company perks
• Casual work attire
• Safe work environment
• Modern office setting
• Growth opportunities
• Relaxed atmosphere

The Front Desk Receptionist (Sales Associate) position is all about growing our patient base by providing an exceptional service experience to our existing patients and selling memberships and packages to our new patients in a fast-paced environment. Successful individuals are confident, great with people, detail-oriented, and passionate about helping people feel their best. If you want to do important work that has purpose and meaning, this is the perfect opportunity for you. We are looking for a bilingual Spanish speaking applicant.

For the right person, we offer a professional working environment where everyone is treated with respect and consideration. We provide an opportunity to grow your earnings through bonuses and our current staff in these positions are earning up to $17.00/hr. All training is paid at $12 and hourly wage is based on experience.

If this sounds interesting, please forward your cover letter stating why this position is interesting for you and your resume. Resumes without a short cover letter WILL NOT be considered.

Essential Duties & Responsibilities are:

• Driving Sales & Clinic Performance
• Provide the highest levels of customer service for all patients throughout their visit
• Assist patients with the completion of required paperwork
• Sells the plan or package that is best suited to the patient's treatment plan given by the Licensed Acupuncturist
• Educating and answering general and high-level acupuncture-related questions
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Participate in marketing opportunities and community events as needed to help the clinic build new patient counts
• Manage daily clinic operations including ensuring it's clean and that inventory is stocked
• Be a team player and contribute to a positive, healthy workplace culture

Administrative/General Requirements:

• Manages opening and closing procedures
• Ensures clinic standards are maintained at expected level
• Performs other duties as assigned

Qualifications:

• One-year Customer Service experience

• High school diploma or equivalent (associates degree or higher preferred)
• Cheerful, positive attitude and willingness to learn and grow
• Confident in presenting and selling services/Ability to have dialogue with strangers
• Able to work weekends/evenings (as required)
• Excellent attendance and work history
• Able to use office equipment; computer, tablet, and phone system
• Proficient with Microsoft Office
• Dedication to high quality sales/service
• Maintain a professional appearance and wear company approved attire
• No more than 2 jobs in the last 24 months
• A driven desire to learn and improve yourself

Experience:

• Must be able to work a flexible schedule, including Excellent customer service and communication skills

Preferred Skills:

• Persuasion, negotiation, and closing skills
• Action oriented, with strong skills in execution

• Strong drive for results
• Ability to manage multiple priorities simultaneously
• Knowledge of retail business and clinic operations

Abilities Required

• Bilingual, fluent in Spanish
• Able to stand and/or sit for long periods of time
• Able to lift up to 40 pounds

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Employee discount
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Weekend availability
• Weekends only

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:
Staff must wear masks as we are a medical facility and clinic is sanitized frequently throughout the day

Ability to commute/relocate:

• Plano, TX 75093: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: One location