Now Hiring - Advanced Testing Laboratory, Inc. - Pharmaceutical Key Account Manager in Cincinnati, OH

Full description of the position

Key Account Manager

Company Overview:

Advanced Testing Laboratory (ATL) is a professional services organization with an ever-broadening service portfolio to support FDA-regulated products and companies worldwide. Providing scientific, engineering, and regulatory laboratory services, we seamlessly leverage our expertise within the consumer product goods, pharmaceutical, and medical device industries.

Headquartered in Cincinnati, Ohio, we are a highly profitable and nimble entrepreneurial organization comprised of nearly 500 experts who work throughout the United States. Anchored by the mission to add value to our clients throughout all stages of the product life cycle, we are the most desired business partner for our Fortune 500 clients.

Perks & Benefits at ATL:

• Medical, Vision, and Dental Insurance
• Short-Term and Long-Term Disability paid by Employer
• 401(k) Retirement Plan with Employer Contribution
• Paid Time Off
• Employee Assistance Plan
• Employee Discount Program
• Wellness Program
• Career Mobility & Ongoing Development

Overview / Purpose:

• Developing critical customer relationships to understand the customer strategy and deliver their desired outcomes which translates into revenue.
• Aligning the business resources to act on that understanding in order to secure a competitive advantage resulting in improved profitability and share.

What You’ll Do:

• Responsible for day-to-day communications with clients.
• Capability to recognize the “unknown space” and uncover the potential of additional business opportunities within an existing client base.
• Accountability for the overall client relationships and business outcomes.
• Determine a vision and strategic direction for the organization's relationship with the client.
• Act as the primary point of contact and service liaison between the client and ATL.
• Work as an internal change agent to meet the needs of the strategic account.
• Directly accountable for accurate budgeting and responsible for increasing revenue through coordinating regional win-back activities and/or the successful selling of additional core services and new products.
• Responsible for Sales v Prior Year (%), Growth v Budget (%), Stretch Goal (%), Predictability, and Growth Initiatives.
• Responsible for Company Growth, Margin, Divisional or Operating Unit Initiatives.
• Up to 25% (local) travel is required.

What You’ll Need:

• Bachelor's degree in Business Administration or related field preferred
• Minimum of ten years of strategic account management experience in a business-to-business environment
• An understanding of organizational priorities
• Experience with strategic accounts and opportunity planning
• Multi-functional account team leadership background
• Demonstrated achievement with joint development, co-creation, and negotiating skills
• Previous experience and aptitude for selling a service
• Strong strategic thinker with financial/business acumen
• Demonstrated results with value analysis and opportunity insight
• Ability to listen and respond accordingly, accurately, and succinctly
• Apparent energy, motivation, enthusiasm, and integrity
• Proven track record of successful multi-tasking in a detail-orientated environment
• Excellent written and verbal communication skills
• Computer proficiency in MS Office, Excel, e-mail, and internet functions

AT ATL, we are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. ATL strongly supports diversity in the workplace.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• Travel
• Up to 25% travel

Application Question(s):

• Do you have experience working in the consumer good, pharmaceutical or medical device field?
• What is your salary expectation?

Work Location: Hybrid remote in Cincinnati, OH 45242