Now Hiring - Client Manager - Administrative Assistant III - Central Regional Office in Denver, CO

Purpose of the Work Unit:

The DYS Central Region office provides a continuum of residential and non-residential services that encompass commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. Regional Offices are responsible for: Oversight of the region's client management and parole systems; Liaison and collaboration with juvenile justice and human services local agencies; Representing the Division on local Collaborative Management (HB 04-1451) Projects; Collaboration and coordination with local judicial districts to administer the Colorado Youth Detention Continuum programs (SB 91-94) detention services programs; and, The development of local resources to meet the needs of youth and families as they transition from residential treatment back to their communities. Client management is an overarching case management system for youth who are committed to the custody of the Department of Human Services, Division of Youth Services. The system functions to: Guide youth through the commitment continuum from assessment through parole; Develop treatment and supervision plans for each committed youth; Monitor the youth progress in treatment through regular contact with program staff; Present the youth's community treatment plan to the Community Review Board when community-based programming is prescribed; Prepare the Parole Plan and present the plan and the youth before the Juvenile Parole Board; Procure transition and parole services for youth upon community transition; Supervise and monitor each youth's progress while on parole; and, Advocate for the needs of the youth in their care. In addition, regional offices also negotiate contracts with residential and non-residential treatment providers, and monitor those programs for contract compliance and compliance with Division Policy and Procedure.

Purpose of the Position:

This position is intended to provide administrative support to the DYS Central Region employees. The primary assistance is to Client Managers and Client Manager Supervisors. This position also corresponds with other DYS Central Region management supervisors, program assistant, administrative assistants, as well as other DYS employees across the state to provide additional support and to ensure mandates are met and service delivery is uninterrupted

Job Duties:

• Assists Client Managers and Client Manager Supervisors in various ways including, receiving and entering information into the Colorado Trails database, filing of records and shredding, maintaining electronic records as needed, responding to requests for assistance. Responsible for Client Manager case management task to include by not limited to, managing warrant checks at various intervals, obtaining restitution and community service requirements, setting up and tracking Victim Notification requirements, opening and closing Medicaid applications, identifying gaps in placement entries in the Trails database, managing the client discharge process, AWOL notifications, and similar tasks.
• Monitors placement changes and send Open Medicaid Requests to residence counties.
• Supports and maintains the Central Region Victim Notification Program.
• Coordinate with Client Managers to ensure proper and timely notifications are being sent to victims.
• Assist in the administrative operation of the office through customer service and office coverage.
• Assists in gathering and tracking Regional information where needed for reporting functions and other ad-hoc projects and assignments, such as the Division’s C-STAT and bed management.
• Corresponds and collaborates with other Administrative Assistant positions to provide back-up or additional support for each other and to ensure agency mandates are met, and service delivery is uninterrupted.
• Other duties as assigned.

The Colorado Constitution, Article XII, Section 13 requires that applicants for state classified government jobs be residents of Colorado.

Applicants must meet the minimum qualifications listed below to continue in the selection process for this position. Work experience must be specifically documented on your application. Do not use "see resume" or "see attached" statements on your application.

Minimum Qualifications

Part-time experience will be pro-rated. *Please note: RESUMES will not be accepted in lieu of a complete application. Applications with no work history will be failed for being incomplete.

• Be a minimum of 21 years of age, with no felony convictions or history of domestic violence
• Possess and maintain a valid State of Colorado driver's license
• May need to travel to attend meetings, run office errands, or transport vehicles to maintenance shop for repair.
• Pass CBI and FBI background investigations
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
• Included in the background investigation is a current/previous employer check. Your current and previous employers within the last 10 years must be listed on your application even if the job duties are unrelated to Correctional Youth Security Officer I position. Incomplete employer information (address, phone, supervisor name) or omission of former employers may result in application disqualification.
• Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO) and mandatory annual training in all subject areas.