Now Hiring - HP Inc. - Global Account Manager in Alpharetta, GA
Global Account Manager in Alpharetta, GA
Benefits:
yesLocation:
Alpharetta, GAFull description of the position
The Global Account Manager (GAM) manages key accounts as an overall account lead responsible for the complete PIB Industrial portfolio, with particular focus on Solutions & Services. Drives strong business performance and manages 1 or 4 accounts spanning multiple account teams, business units and countries. Builds and sustains executive-level relationships, manages account-level profitability and drives growth in HW Supplies, Solution & Services. Effectively manages and orchestrates the activities of matrix resources required to deliver superior client loyalty. Reports outside the country sales organization but works with and orchestrates local sales resources.
Client/Account Relationship
- Serves as the overall HP lead for assigned account(s) focusing on all solutions and breakthrough deals of strategic importance
- Provides a single face to customers to all Industrial solutions portfolio while representing all aspects of services, products, and solutions
- Builds and sustains strong relationships with C-level and other key Business and operation executives worldwide
- Actively engages Executive Sponsor and other Senior HP Executives to build strategic relationships which ensure long-term business opportunities for HP
Business Management
- Develops and is accountable for customer key performance indicator (KPI) focusing on longer term customer experience and growth parameters. Drives account team to execute corrective measures where lacking
- Helps drive the technology footprint in the account, acts as business partner to the senior executives being an “extension” of the customer’s business management team.
- Leads BU activity in support of net new installation & ramp up as well as escalations, and customer communication.
People Management
- Manages a virtual team of Account executives, Solutions Arc, ASM, presales and product/service specialists across regions.
- Coaches account team members to enable broader and deeper client engagement.
- Reports to Global Head, Industrial Strategic Accounts; Indirect report into regional GTM leadership
- Supported by Regional Account Manager, Solutions Account Manager, ASM, CSM, ISR, Technical Presales Consultants
- Customer: CEO, COO, CIO, Business Development Directors, Divisional Presidents, Global Procurement.
- Third Party: Channel Partners, media and solution partners,
- Internal: Executive Sponsor, Account Manager, Solutions Arc, GBU, country and regional leadership, Marketing, Operations, other internal stakeholders as appropriate
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HP Inc.
10000+ Employees
1939
Computer Hardware Development
Information Technology
https://jobs.hp.com
Unknown / Non-Applicable
12 Yes (amount not posted)
HP Inc.
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HP Inc.
12 Yes (amount not posted)