Now Hiring - Relax the Back - Retail Sales Retail Sales Associate in Charlotte, NC

Full description of the position

ABOUT US

Relax The Back® provides best-in-class wellness solutions to achieve a life well lived. livewellness ® is our mantra to relieve pain, improve health and foster wellbeing by transforming the routine, space, and lives of our customers.

Relax The Back was founded in 1984 by an osteopathic physician who wanted to make it easier for his patients to find the self-care products necessary to relieve their pain. The company began franchising in 1989 as a specialty wellness retailer.

With more than 80 stores throughout the United States, and our website [please apply online] our customers enjoy a personalized experience with education, best in class ergonomic, and wellness product solutions that address their unique needs. We are dedicated to helping our customers live healthier and happier lives.

THE ROLE

Relax The Back Charlotte is currently looking for a (full-time or part-time) Retail Sales Associate to join our team. We operate a small and tight-knit team. The ideal candidate will be nimble and comfortable in an evolving environment as Relax The Back continues to expand our guest experience.

This role will focus on client satisfaction. By providing exceptional service through relationship building, wellness education, and product knowledge to help them learn more about our wellness solutions.

WHAT YOU’LL BE WORKING ON

• Provide a friendly and welcoming in-store experience
• Engage with customers to understand their unique needs
• Provide education on and compelling demonstrations of our products and wellness solutions
• Contribute to team success through achievement of individual goals
• Maintain customer relationships through clientelling
• Attend meetings and training sessions as required

WHAT YOU BRING

• Retail Sales Experience and/or Customer Experience background, including but not limited to retail or sales (i.e., brick and mortar retail or B2B)
• Have a passion for selling and great customer service
• Excellent and concise communicator (written and verbally) with the ability to convey information at all levels of the organization
• Must be confident when making and receiving phone calls (inbound and outbound)
• Comfortable with Communication Applications via text, voice, video (i.e., Zoom, Salesfloor, WhatsApp, etc.)
• Understanding of Microsoft Applications and Google Suite platforms
• Ability to prioritize and balance multiple tasks, often simultaneously
• Goal oriented and able to meet targets and deadlines
• Possess a drive for continuous self-development
• Comfortable receiving and providing education surrounding products
• Passionate about health and wellness

WHAT WE OFFER YOU

• Competitive pay
• Major growth opportunities
• Bonus opportunities
• Paid time off – Vacation, Holidays, and Sick
• Training resources including summits hosted by vendor partners
• Opportunities for personal development
• Employee product discount

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Retail sales: 1 year (Preferred)

Ability to Commute:

• Charlotte, NC 28209 (Required)

Ability to Relocate:

• Charlotte, NC 28209: Relocate before starting work (Required)

Work Location: In person