Now Hiring - Retail Sales Consultant/Key Holder in Utica, MI

Retail Sales Consultant / Keyholder - Natural Health Store

Availability: Start immediately

Responsibilities

• Help customers in the retail location in accordance with Mother Earth Natural Health’s mission, vision, goals, and objectives.
• Follow established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of every product in the store and be able to explain their benefits and uses
• Communicate with customers in person or by phone to understand their needs
• Help customers make the right choices by knowing how different types of hemp products affect our customers and suggesting the proper dosage to help them achieve optimal relief and results.
• Establish and nurture relationships with past customers and potential customers to facilitate sales
• Open and close store as a key holder
• Complete any work assigned during scheduled shift including:
• Correct cash handling and discount application
• Accurate use and maintenance of the Point of Sale (POS) system
• Assistance in verifying order deliveries for accuracy
• Maintenance of an organized and clean store
• Open communication with the management team and other coworkers
• Reporting of employee issues or customer situations
• Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations

Qualifications

• Recent and relevant hospitality and/or retail experience required
• Ability to work independently and maintain effective time management
• Excellent customer service skills and a great brand ambassador
• Once the Mother Earth training program is complete, ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body
• Ability to listen well and communicate effectively orally and in writing with various audiences
• Ability to use standard office equipment, computer equipment and software
• Ability to work effectively with employees, management, customers and the general public

Working Conditions

• Must be able to lift, carry and balance up to 50 pounds.

Hours: 35-38 per week

Pay: $15.00-$16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Supplemental Pay:

• Commission Program
• Free products

Ability to Commute to:

• Shelby Township, MI

Education:

• High school or equivalent (Preferred)

Experience:

• Retail: 3 years (Required)
• Customer Service: 3 years (Required)

Shift Availability:

• Must be able to available to work hours of operations. We are open weekdays between from 11am-6pm and weekends from 12pm-5pm. Closed all major holidays.
• Schedules are typically 5-6 days per week and are posted 2-3 weeks ahead.

This Job Is Ideal for Someone Who Is:

• People-oriented – enjoys interacting with people and working on group projects
• Adaptable/flexible – enjoys doing work that requires frequent shifts in direction
• Independent worker – enjoys working independently and able to stay on task

Company's website:

• [please apply online] Remotely
  • No

  Job Type: Full-time

  Pay: $16.00 per hour

  Benefits:

  • Employee discount

  Shift:

  • Day shift

  Weekly day range:

  • Monday to Friday
  • Weekends as needed

  Application Question(s):

  • Do you work well independently and are you able to complete daily tasks with remote supervision?
  • What interests you in applying to Mother Earth Natural Health?
  • Do you enjoy learning about new subjects, particularly natural remedies?

  Experience:

  • Retail sales: 3 years (Required)
  • Customer relationship management: 3 years (Required)
  • Customer service: 3 years (Preferred)

  Work Location: In person