Now Hiring - Inside Sales Representative/Customer Service in North Salt Lake, UT

Title: Inside Sales Representative

Location: North Salt Lake City, Utah

About Artec Industries:

Artec Industries is a leader in off-road solutions, providing top-notch products for the most demanding terrain. We specialize in designing and manufacturing high-quality off-road components that are engineered for performance, built for strength, and made to last. Our dedicated team of experts uses cutting-edge technology and top-quality materials to create durable and stylish products that cater to both seasoned off-roaders and beginners. Join our team as an Inside Sales Representative and help our customers conquer any adventure.

Job Description:

As an Inside Sales Representative at Artec Industries, you will play a vital role in driving revenue, building strong relationships with our customers, and expanding our client base. Your primary responsibilities will include managing inbound sales inquiries, making cold calls to leads provided, managing a book of business and accounts, creating new accounts, providing exceptional customer service, promoting our products, updating the CRM system, assisting outside sales with account mapping and validation, and updating accounts as needed.

Responsibilities:

• Answering incoming calls and emails from customers, offering exceptional customer service

• Providing product information, pricing, and availability to customers

• Generating quotes and following up on sales inquiries

• Making cold calls to leads provided and creating new accounts

• Managing a book of business and accounts to drive sales

• Processing sales orders and ensuring timely delivery of products

• Proactively contacting customers to upsell and promote new products

• Maintaining accurate records of customer interactions and transactions in the CRM system

• Collaborating with outside sales to map and validate account stops, and updating accounts as needed

• Assisting other departments in resolving customer issues

Qualifications:

• High school diploma or equivalent

• At least 2 years of experience in inside sales and customer service

• Excellent verbal and written communication skills

• Strong organizational and time-management skills

• Ability to work independently and as part of a team

• Proficient in Microsoft Office and CRM software

• Experience in the automotive industry is needed

Benefits:

Artec Industries offers a comprehensive benefits package, which includes:

• 3 weeks of vacation per year available upon hire

• At 1 year of employment, optional 401k available with up to a 4% company match

• At 1 year of employment, company paid life insurance of $50,000

• Paid holidays on typical federal holidays upon hire (6 days)

• Employee discounts on both Artec products and products available through other wholesale channels

• Quarterly and monthly bonuses based on performance

If you are a motivated self-starter with a passion for sales and the automotive industry, we encourage you to apply for this exciting opportunity. To apply, please send your resume and a cover letter to [please apply online]. We look forward to hearing from you!

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay
• Weekly bonus

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• North Salt Lake, UT 84054: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person