Now Hiring - Audio Enhancement - Sales Support Engineer in Alpharetta, GA

At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers’ expectations, and build success through partnership, friendship, and trust—with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we’re looking for “lifers”—members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education.

We are looking for a full-time Sales Engineer in our Alpharetta, Georgia location!

The Sales Engineer’s responsibilities will include day-to-day support of the sales team with a strong emphasis on understanding of all technical aspects of a product(s), while working alongside sales to explain them to potential customers (districts, resellers, and A&E Firms). Their duties include consulting on product development, explaining product features, and Pre and Post Implementation support.

Job Duties Include:

• Prepare and give technical presentations explaining how the products and services work
• Train other members of the sales team on the technical aspects of the company’s products and services
• Discuss equipment needs and system requirements with customers
• Communicate with the sales team to understand customer demands and offer sales support where necessary
• High Level Engineering/Networking Support
• Maintains knowledge of industry advancements and technologies
• Creates and maintains competitive analysis documents
• Recommend new and improved products to customers and explain how the equipment will be more cost-effective, feature rich, etc.
• Weekly Reporting detailing KPI progress and predetermined monthly, quarterly, and yearly objectives
• Attend Trade Shows (As Assigned)
• Attend sales meetings and customer demos as requested
• Reviewing engineer drawings, AE documents, and AE quotes as requested
• Work with Construction Department (As Assigned)
• Be a resource to review drawings and specs
• Assist in design as needed, provide guidance and training.
• Continue to hold credentialing and licensing to assist.
• Engage with Architects and Engineers as appropriate
• Assist with RFI submittals
• Maintain CSI construction Spec’s and Drawings

• Strong Familiarity with NFPA 70, 72
• Ability to research and become familiar with local codes as applicable.
• Understanding of applicable standards and installation guidelines for project including but not limited to BICSI, TIA/EIA, AVIXA etc.
• Familiarity with design and layout Structured Cabling Systems, Distributed Audio Systems and Camera Systems.
• Minimum 5 years field experience in installation of distributed audio, paging and camera systems in commercial buildings
• Experienced in digital drafting and design software.
• Strong verbal and written communications skills required.
• Organized, motivated, and able to work with minimum supervision.

Compensation:

Wage is negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, and matching 401k.