Now Hiring - Innovative Insurance Group - Professional Services Commercial Insurance Account Manager / Customer Service Representative in Green Lane, PA

Full description of the position

The Commercial Lines Customer Service Representative/Account Manager is responsible for providing strategic and tactical consulting and account management support on an assigned book of business, retain current book of business, round out accounts by obtaining additional lines, build and maintain strong business relationships.

This position offers:

• Excellent salary based on experience, well above the national average!
• Health Insurance
• Dental
• Longterm disability
• 401k
• 20 paid vacation/personal days on first year!
• Annual Bonus Potential!

Hours:

M-Thurs 8:30am-5pm (One Hour Lunch Break)

Fri 8:30-4pm (One Hour Lunch Break)

Responsibilities of the Commercial Insurance Customer Insurance Representative/Account Manager include but are not limited to:

• Best in class customer service to clients and their employees with a proactive renewal approach and being accountable with any client issue.
• Serve as primary operations liaison between insurance company and clients.
• Interface effectively and confidently with senior management of clients and/or prospects, representing the insurance company in the highest professional manner.
• Handle underwriting and funding issues and strategies.
• Renew and update client coverage data in IMS, our management system.
• Prepare applications, proposals, make presentation to clients.
• Billing clients and issuing COIs and ID cards.
• Request and process endorsements.

Qualifications for the Commercial Insurance/Account Manager:

• Strong knowledge of commercial insurance.
• Maintains a current PA Property and Casualty insurance license.
• Extremely detailed oriented and service driven.
• Able to clearly and effectively communicate.
• Minimum of 5 years’ experience in Commercial Insurance preferred.
• Proficiency in the use of Microsoft Word required;
• Organizational and time management skills to prioritize workloads to meet time sensitive deadlines required.
• Must have strong internal and external customer service skills, with the ability to develop sound client relationships with multiple clients.
• Must have the ability to prepare and present client presentations with clarity and understanding.
• Demonstrate professional, tactful negotiation and persuasion skills to achieve objectives required and must have a demonstrated ability to instill confidence and comfort with clients.

Job Types: Full-time, Permanent

Pay: $60,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Work from home

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Green Lane, PA 18054: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• PA P&C Insurance License (Required)
• Life Insurance License (Preferred)

Work Location: In person