Now Hiring - Inside Sales Analyst in Plymouth, MI

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
We at Freudenberg-NOK Sealing Technologies run the business operations of Freudenberg Sealing Technologies (FST) in the Americas. Being part of the global Freudenberg Group, our company is a leading producer of advanced sealing technologies for automotive and general industries. Freudenberg-NOK Sealing Technologies is a joint venture between Freudenberg and NOK Corp. in Japan, is headquartered in Plymouth, MI, operates more than 20 facilities and employs about 4,700 people across the Americas.
Responsibilities

• Support Account Managers concerning the acquisition of new business.
• Assure timely completion of CRM related documentation and serve as CRM expert.
• Provide a focal point for customer inquiries and ensure customer inquiries are processed within Sales Lead Time goals
• Follow-up on outstanding quotes to obtain feedback
• Maintain Customer Master Data and Customer Prices in SAP
• Ensure that customer specifications are correct and are tied back to written documents and/or quotes
• Follow-up and follow-through with prompt and professional responses to Account Manager/customer needs and questions

Qualifications

• Minimum Qualifications:
• Associate Degree (various disciplines)
• Business level English skills both written and verbal
• Preferred Qualifications:
• Bachelor’s Degree in any discipline
• 1+ year Inside Sales or Customer Service experience utilizing SAP software
• Strong verbal and written communications skills with emphasis on telephone skills
• Exceptional organizational skills, detail-oriented
• Must be able to prioritize multiple projects
• Excellent PC related skills including Microsoft Office Suite, ERP and CRM.
• Strong Excel skills
• Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
• Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
• Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
• Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.

Some of your Benefits
401K Match
Diversity & Inclusion
Health insurance
Vacation
Personal development
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Job Type: Full-time