Now Hiring - SMART Customer Solutions - Customer Service or Sales Representative in Mesa, AZ

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; while keeping customer satisfaction at the core of every decision and behavior.

Acceptable attendance at current and previous work history is mandatory and will be verified. Maintaining attendance while in this position is critical in order to maintain your position with SMART.

Basic job responsibilities include:

• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center and client “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research each issue and provide solutions
• Strong active listening skills
• Process payments and amounts correctly
• Ability to operate in a fast – pace, multi-tasking environment with deadlines

You are a perfect fit for the job:

• People oriented – enjoys interacting with people and working in a group atmosphere
• Achievement-oriented – enjoys the challenge and continues working even through failures
• Strong computer background using MS Word, Excel and Internet
• Flexible schedule requirements, with the ability to work evenings and one weekend day
• Proven sales and/or customer service success within an inbound call center environment

We offer paid training and a competitive starting wage. After initial 90 day probationary period you are eligible for hourly wage increases based on performance and attendance through the 90 day period.

What we promise employees:

• A FUN environment that rewards hard work
• Weekly pay every Friday (including bonus pay!)
• Career path development
• Flexible schedule
• PTO accrual from day 1!

Think you have what it takes?! We would love to hear from you and get you started on the SMART path!

Job Types: Full-time, Part-time

Pay: $14.00 - $20.00 per hour

• Reliable Transportation
• Strong attendance
• Flexible work schedule with the ability to work one weekend day.