Now Hiring - Telecommunications Sales Center Representative in Boca Raton, FL

Job description

What ISG Does:

ISG founded in 2008, is a US-based sales call center that implements a highly measured approach to converting call orders and completing the customer acquisition journey.

The Sales Role:

We turn callers into new customers using our measured and consultative sales approach. ISG prizes performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.

What You’ll Do:

· As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability

· Manage numerous inbound and transferred calls in a timely manner from your dual-monitored workstation

· Assist callers with product availability, pricing, and enrollment

· Qualify callers on our payment card industries (PCI) compliant production floor

· Comply with all ISG and partner policies

Who You Are:

· Strong communication skills (empathic listener & persuasive speaker)

· Technologically savvy

· Able to multi-task in a face paced environment

· Sales experience preferred

Where You’ll Work:

· 5900 Broken Sound Parkway NW in Boca Raton Florida

· 80,000 sq. ft. modern facility with free parking

· Engaging break-out rooms

· Onsite cafeteria with homecooked meals

· Shuttle bus from Boca (Yamato Rd.) Tri-Rail

$17.00 Training Pay

To assist you with your ramp period, we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. However, with our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.

Job Requirements:

• Must be at least 18-years old with High School Diploma or GED equivalent
• Drug screening & background check
• Legal right to work in the United States and commute to our onsite location in Boca Raton Florida

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

ISG is an Equal Opportunity Employer (EOE)

*The $1000 signing bonus is offered to newly hired, full-time Commissioned Sales Agents beginning on or after 7-11-2022 and will be paid in installments (60-days $250, 90-days $250, and 120-days $500). The signing bonus will only be paid to full-time Commissioned Sales Agents that are employed by and in good standing with the company at the time each bonus installment is paid. Previous company employees or “rehires” do not qualify for the signing bonus. In order to be in “good standing” a Commissioned Sales Agent must, among other things, maintain satisfactory attendance, performance, and must not be subject to any disciplinary proceedings at the company.

Job Types: Full-time, Part-time

Pay: $31,200.00 - $130,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• Under 1 year

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Boca Raton, FL 33487: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person