Position Overview

The BDR is responsible for the initial engagement and qualification of all prospective STACK customers. The BDR is responsible for several methods of engaging potential new customers including; phone engagement, online chat, email, text messaging (through our CRM systems).

The BDRs primary responsibility is to qualify all incoming leads as potential STACK users and schedule demonstrations for our Account Executive group. The BDR position is the ideal role to gain exposure to multiple aspects of our company interacting daily with Marketing, Sales, Customer Support and Training.

In the BDR role you may be required to work an alternative schedule for customer support related work including on-line call and chat support. STACK will accommodate an adjusted work schedule to maintain 40 hours per week, as compensatory time is not available.

Essential Performance Responsibilities and Expectations

• Minimum of 80 calls per work day to potential STACK customers
• Contact 100% of all New Business Leads via:
  • Outbound Phone Calls
  • Intercom (online) Chat
  • Text message (through Ringcentral and Salesforce)
• Schedule a minimum of 50 completed demonstrations for Account Executive team
• Document all interactions within Salesforce

Required Experience, Knowledge and Characteristic Attributes

Must have demonstrated experience, knowledge and characteristic attributes in the following:

• Bachelors Degree or equivalent work experience
• Previous customer support experience Prior Sales experience preferred
• Computer skills demonstrated ability to juggle multiple software platforms
• Desire to provide quality internal and external service while protecting the interests of STACK
• A strong desire to help build high-functioning team environments
• Self-motivated with the ability to work independently, while also part of a team

What’s In It for You and Why You’ll Love Working at STACK…

• Our culture! We are customer centered and people focused, driven by our core values Ownership, Openness, and Optimism.
• Our benefits! Medical, Dental, Vision coverage
• 401k and Stock Options to help you plan for your future
• Paid training
• Unlimited PTO
• AND we are fun! We work hard and play hard and have a blast doing both with an open space floor plan and fun company outings, STACK is the place to be!

About STACK
We are a SaaS company, delivering industry-leading, cloud-based Takeoff and Estimating Software to construction companies throughout the US, Canada, Australia and around the world and have been recognized as a FAST 55 Company 2017, 2018, 2019, 2020 & 2021, Best Places to Work Finalist 2017 & 2018, Nominated 2020, 2021, Innovation & Technology Finalist 2019, and recipient of the OHIO Success Award 2019.

STACK is an equal opportunity employer and is committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, marital status, veteran status or disability.
If you want to work with an awesome team and are excited to make a measurable impact as we scale, please apply now!