Now Hiring - The Bachan Group - Professional Services Account Manager, Employee Benefits in Watsonville, CA

Full description of the position

We are looking for an experienced Employee Benefits Account Manager to join our team. The ideal candidate will have 5-8 years of business experience with knowledge of Group Employee Benefits or Group Employee Benefits Account Management preferred. The desired individual will have demonstrated project management skills and ability to participate in business development activities, as well as understanding of health and welfare underwriting, analytics and modeling. The ideal candidate will have excellent communication skills, a strong attention to detail, and a thorough understanding of employee benefits regulations.

Responsibilities:

• Provide service and support to assigned accounts.
• Educate clients on the administration of benefit plans and compliance issues
• Act as liaison for the client/carrier relationship
• Proactively manage client inquiries
• Assist employees with day-to-day questions that arise with regard to employee benefit program
• Promptly identify and resolve claim/billing issues, working with the employee and the insurance carrier
• Act as the employee liaison to internal service departments within the benefits division, including Flexible Spending Accounts and COBRA
• Promptly respond to all employee inquiries, including any Open Enrollment, Affordable Care Act (ACA), compliance and legislative questions
• Assist callers with questions regarding Life Insurance, Short-Term Disability and Long-Term Disability
• Assist in all areas of the enrollment process, including eligibility, qualifying events, terminations and plan design clarification
• Provide, with a positive attitude, a high level of support in obtaining, maintaining, expanding and servicing accounts
• Participate in seminars and classes for skill and knowledge development
• Prioritize workload and/or request assistance as required
• Keep producers fully informed of all important activities on their accounts
• Proactively manage client inquiries.
• Ensure that all required paperwork is completed accurately and in a timely manner.
• Maintain accurate records of all employee benefit activities.

Job Type: Full-time

Pay: $73,149.00 - $78,951.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly bonus

Travel requirement:

• No travel

Ability to commute/relocate:

• Watsonville, CA 95076: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person