Now Hiring - Retail Sales Inside Sales Manager in Charlotte, NC

Find Your Career With LiftOne

We’re a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.

LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country’s supply chain and enabling critical goods to be delivered to homes and businesses. We’re a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees.

Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne.

Summary

The LiftOne Inside Sales Manager is responsible for ownership of the Inside Sales Function for the business. In this role you will manage a team of Inside Sales Representatives who work to find new sales leads through business directories, personal research, client referrals, and existing company resources. You will serve as a coach to help drive open communication, a strong customer experience, and a high performing sales team.

Essential Functions

• Direct, motivate, develop, and manage performance of Inside Sales Representatives in support of LiftOne Division goals and annual business plans related to market share, profit and customer loyalty.
• Oversee associated sales planning processes, developing sales strategies and tactics that support short and long-range goals.
• Partner with Regional Sales Managers to ensure a “team selling” approach to the territory.
• Responsible for ensuring positive relationship building and effective account management with the outside sales teams.
• Implement strategic plans to penetrate new target markets
• Partner with the Marketing Department in development and execution of marketing plans.
• Work with the LiftOne leadership team to establish business plan and growth goals.
• Interface with OEM factory representatives to ensure collaborative and effective relationships between the dealership and OEM.
• Maintain and communicate records and performance scorecards of related sales activities and results, market trends, lost sales, and competitive intelligence.
• Serve as subject matter expert for corporate Human Resources team regarding sales training curricula required to develop promotable sales professionals and solutions-oriented sales skills, including time and territory management, finance and merchandising, product knowledge, soft sales skills and competitive knowledge.
• Other duties as assigned.

Supervisory Responsibilities

This job has supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• Bachelor Degree, preferably in business, marketing or engineering
• Outstanding written and spoken communication skills
• Minimum three years of experience in a Sales Management role
• Strong track record of growing sales and teams
• 3-5 years minimum of related industry experience.
• Desire and Aptitude to learn and grow with the Company.
• Strong knowledge and understanding CRM platforms, preferably Salesforce (SFDC)

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.