Now Hiring - Pilkington North America - National Account Sales and Planning Manager in Urbancrest, OH

Essential Functions:

• Creating and monitoring commercial budgets / targets for the national sales department.
• Design and deploy optimal solutions that are innovative, add value and meet current and future business requirements
• Develops commercial proposals for assigned National Accounts
• Communicating with clients to ensure that all of their needs are understood and addressed
• Develop and deliver formal presentations to internal and field teams including senior management and sales leadership
• Direct involvement in the implementation of any business wins in the National Accounts Target Customer Group through data collection from customer, providing data to supply chain, etc.
• Ensure completion and accuracy of lost sales, running sales reports, assisting with customer surveys, etc. related to National Accounts initiatives.
• Manage all aspects of customer relationships on a day-to-day basis. Ensure customer-assisted projects are managed within budget and timeline and appropriate methodologies are employed
• Understand strategic and tactical market opportunities, employ appropriate methodologies to analyze data and provide insights and recommendations as it relates to customer growth
• Maintains accurate reporting of accounts and other information in multiple databases by group/region.
• Insures timely administration and distribution of daily, weekly and monthly reports
• Responds to internal and external customer needs and complaints in a timely manner
• Maintains sales databases and associated metrics (Dashboard)
• Drive multiple complex projects, balancing between short-term and long-term objectives and managing the projects within budget and timelines
• Research and provide data for customer interaction/visits

• Assists in maintenance of customer accounts, account set up, and development of customer profiles for three strategic accounts
• Collaborates with AGR credit department in the timely collection of receivables, reconciliation of customer statements, CDA’s, deductions, etc.
• Assists management with eCommerce activities through customer and employee education, and customer needs assessment.
• Promotes teamwork and positive local working environment at all times.
• Obligated to keep confidential any information that pertains to customers and competitors.
• Complies with all safety policies and procedures.
• Actively participates in team meetings.
• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles.
• Performs other related duties as assigned by management.

Top 3 Competencies Needed for Success in the Role:

• Passion for Excellence – Challenges existing conditions by setting and achieving challenging goals and demonstrates strong commitment and accountability for results.
• Customer Focused – Actively seeks to understand internal and external customer needs and ensures customer solutions, practices and procedures are designed to assure customer satisfaction.
• Strategic Thinking – Demonstrates entrepreneurial spirit by focusing on those strategies with the greatest potential for positive business impact.

Qualifications Required:

• Bachelor’s degree in marketing / Management / Business / Finance related field; without degree 5 years of management experience
• Demonstrates excellent negotiation skills
• Demonstrates critical thinking as well as analytical and problem-solving skills
• Demonstrates ability to communicate complex issues in a simple, yet compelling fashion to a wide range of stakeholders
• Builds strong relationships with peers and cross functional teams to enable higher performance
• Ability to professionally handle sensitive, confidential, and basic financial information
• Team-oriented with excellent communication and customer service skills
• Ability to work independently and highly efficient at multi-tasking
• Excellent organizational skills and detail-oriented
• Professional and friendly demeanor
• Advanced knowledge of all Microsoft Office applications
• Ability to travel up to 30% based on business need

Other Requirements:

• Microsoft Office Certification
• SAP Working Knowledge

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We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance.

NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying.

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