Now Hiring - Webhelp - Human Resources And Staffing Sales Manager (Cloud Solutions) in Phoenix, AZ

Full description of the position

You’ll join our fun-loving global community of more than 150,000 passionate people who work across 160 locations in over 49 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

Whether it’s planning a project or successfully executing a mission impossible, you’ve got it figured out. You’re the type of person everyone needs on their team, you know whose strengths to use and how to keep everyone motivated. If you’re looking for your next challenge and opportunity to grow your career then join our team as an Operations Manager

Roles and Responsibilities:

• Build, motivate and mentor a highly functioning inside sales team to lead and drive sales conversations; hire new Sales Agents; typical team size of 10+ employees.
• Lead team members through example. Lead and coach team members through strong call coaching of their customer sales calls, demos and experience sessions over Teams.
• Lead team to meet and exceed monthly, quarterly and annual team targets by generating sales pipeline, accelerating active opportunities and driving to close.
• Coach sellers and ensure every seller creates a minimum of 30 Opportunities via MSX D365 monthly. Document coaching outcome and agreed next actions.
• Ensure every seller passes qualified Opportunities to partners at 40% sales stage. Document coaching outcome and agreed next actions.Accurately assess risk and identify exceptional performance plans in weekly deals and pipeline reviews with senior management and with the agents.
• Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy.
• Drive business value driven customer conversations by achieving a minimum 100-level proficiency in all solution areas and a level 200 in a specific Solution Area (where applicable) through all available learning resources.
• Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles.
• Assess team capability & build talent pipelines where needed.
• Spend time weekly coaching and observing the team both on methods of improving field revenue accountability, Consumption, Customer Adds and on their overall approach in building deep customer trust.
• Empower your teams to spend more time with customers and partners by removing productivity blockers & unnecessary rhythms. Spend time learning your team’s capabilities & actively build talent pipelines.
• Ability to design and set productivity and sales targets/quota in line with market trends.
• Ability to work as part of a team – work in partnership with Quality coach and/or Readiness Managers to improve agent performance.

Skills Required:

• 5+ years of technology related sales or business development experience.
• Bachelor’s degree or Associate degree required.
• 3+ years of team management experience, minimum 2+ years of sales management experience in IT industry with proven track record of successfully leading teams of 8 or more. Familiarity with modern sales techniques and tools preferred.
• 6+ months Previous experience selling security solutions required.
• Strong interpersonal skills, excellent written and verbal communications skills - ability to coach team to successfully drive sales over phone, email, video and modern demonstration tools.
• Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve.
• Experience, background and confidence to initiate and drive business strategy discussions with C-level executives and business decision makers around industry drivers and workloads.
• Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, engage channel partners as needed and manage the customer relationship through success.
• General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual systems, processes, products and services quickly and accurately. Passion for cloud technologies and changing the world.
• Works well in a diverse team and enjoys a dynamic and changing environment.
• Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration.
• Advanced user of Microsoft Office Suite applications, Windows OS, 4+ years of experience using a CRM tool (Dynamics, Salesforce or other) is required.
• Language requirements (written + verbal): English and supported market language fluency is required.

Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.

Take this opportunity tojoin our collaborative team of game-changers today. #wearewebhelp

EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.

The physical demands described hare are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals will be required to stand, walk and/or otherwise traverse in order to be accessible to the production floor for extended periods of time. The person will be required to regularly exert at least 10 lbs. of force to push, pull, or otherwise move objects and may be required to carry or lift objects up to 50 lbs. The worker is required to have close visual acuity and perform activities such as: preparing and analyzing data and/or documents, viewing a computer terminal, and/or visual inspecting of products or machinery. The person in this position may need to occasionally climb stairs, bend, reach, kneel or twist for minimal periods of time. Employees should not attempt to lift, pull or push weights in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing, or pulling in an awkward position.

Job Type: Full-time

Pay: $125,000.00 - $135,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Phoenix, AZ: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What’s the size of the team you have managed?
• How many years of technical sales experience do you have?
• Have you sold security solutions before?
• Do you understand cloud solutions?

Education:

• Bachelor's (Required)

Work Location: In person