Now Hiring - Inside Sales Coordinator in South Euclid, OH

Röchling Industrial Cleveland has been a pioneer in commercial fiberglass products with its primary business including the production of semi-finished sheet, rod and profile stock for fabricated components in electrical equipment and infrastructure, and thermal insulation for common plastic, rubber and oil and gas processing. We have an exciting opportunity for an Inside Sales Coordinator at our South Euclid, OH plant.

The Inside Sales Coordinator is responsible for providing information on products, processing sales orders and coordinating the fulfillment with production, quality, and shipping departments.

Essential Duties and Responsibilities:

• Maintain regular and reliable attendance.
• Primary contact for customers and outside sales managers for communications and service response relative to product order placement, product availability, delivery status, return material authorizations, and customer inquiries.
• Develop and maintain excellent relationships with all potential and existing customers.
• Project and account management on all customer activity as well as sales manager initiatives.
• Respond and communicate with customers in a timely and professional manner.
• Follow through on all orders; from order entry to tracking delivery.
• Assist in the development and preparation of market and customer analysis reports as required by management.
• Generate and follow-up on quotes.
• Adhere to all pricing guidelines.
• Achieve budgetary goals and sales growth on all product lines.
• Troubleshoot potential problems that affect customer orders.
• Keep up to date on market trends and new products.
• Keep work area neat and in an orderly condition.
• Any activities required to maintain ISO certification.
• Other duties as required or assigned.

Knowledge, Skills, and Abilities:

• Possess exceptional communication skills both written and verbal.
• Excellent sales and negotiation skills.
• Ability to learn, understand, and retain technical information.
• Excellent time management skills, follow-up, and organizational skills.
• Ability to problem-solve and multi-task in a fast-paced environment.
• Proven ability to build and maintain relationships with customers.
• Proficient in Microsoft Office Suite.
• Maintain a professional working relationship with co-workers.

Working Conditions and Physical Requirements:

• Extended periods of sitting at a desk and working on a computer.
• Travel to customer sites or trade shows may be occasionally required.

Education and Experience:

• Bachelor’s degree in Business, Communications, or Engineering, or related experience.
• 2-3 years in inside sales; preferably with a manufacturing company.

Benefits:

• Medical
• Dental
• Vision
• Flexible spending
• 401(k)
• Life and disability insurance

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• Bachelor's (Required)

Experience:

• manufacturing Inside sales: 3 years (Required)

Work Location: In person