Now Hiring - Ticknors Men’s Clothier - Style Advisor/Sales Associate in Beachwood, OH

Full description of the position

Ticknors is committed to the highest standard of quality in Men's Clothing. From helping you look and feel you best for work, weekend, or vacation to being interview and date-night ready, we'll help you look Effortlessly Stylish. Each Ticknors store is stocked with high quality menswear garments that are hand-selected and chosen by our Creative Director and Style Advisors and inventory changes frequently — so you'll never walk into a store with the "same old, same old" feel. Each location is equipped with an in-house tailor shop that offers free alterations for any merchandise purchased at Ticknors, a wide variety of sportswear and suiting, as well as an in-house Made-to-Measure and Bespoke suit shop. Stop into a store or check out our website at [please apply online] to see what we're all about. With twelve stores in Ohio, Pennsylvania, North Carolina, Minnesota, and Wisconsin, there is Ticknors store with expert Style Advisors ready to help you improve or add to your wardrobe and keep you looking great year-round. For more information, including directions to our stores please visit our website [please apply online] Description

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree; BS degree in Marketing or related field would be a plus

Job Types: Full-time, Part-time

Pay: $500.00 - $1,000.00 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Beachwood, OH 44122: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person