Now Hiring - Sherwin-Williams - Manufacturing Sales Representative, Coil Coatings in Baltimore, MD
Manufacturing Sales Representative, Coil Coatings in Baltimore, MD
Benefits:
yesLocation:
Baltimore, MDFull description of the position
Description
.
The Sales Representative executes sales strategies to grow market share through the development of relationships, close of new business, maintaining current customers, and effectively selling new Sherwin-Williams product technologies.
Performs moderate to advanced sales, market, and account management activities, with an emphasis on sales volume and customer growth. Responsibilities may include servicing customer business, developing sales and related business strategies, and developing relationships with site management, including upper management. The Sales Representative may require assistance on complex accounts, working with multiple levels of customer management, and managing a territory, region, or product group of moderate complexity or scope.
- Develop sales and related business strategies for the territory, region, or product group and requires some management oversight; sales area is generally moderate in size and scope, has a reasonable sales volume, and typically includes multiple business segments.
- Consistently drive top-line sales to achieve territory, area, or regional financial goals
- Increase market share to maximize sales and profits
- Effectively understand and challenge competitor products and sales
- Track, monitor, and maintain sales growth on weekly, monthly, and/or yearly basis
- Achieve sales growth goals through current customers as well as through consistent development of new business
- Negotiate pricing to meet customer needs and team financial goals
- Analyze sales and market data to understand where to expand market share
- Utilize the Sherwin-Williams Sales Process to develop plans to effectively understand and meet prospective customer needs
- Develop contacts and relationships with new and existing customers to sell products, introduce new or alternative product lines, and grow sales; receives direction on complex accounts.
- Conduct demonstrations/trials to promote or sell product to new customer
- Provide customer service when conducting customer calls/visits to gain new customers
- Conduct cold calls/visits to ensure prospective customer understands current and new product
- Utilize the Sherwin-Williams Sales Process to develop strategic plans to effectively understand and meet current customer needs
- Ensure retention of existing business by developing working relationships with site-management, including upper management, and performs related account management activities; utilizes technical service personnel to perform day to day account management activities when appropriate.
- Close customer deals in accordance with company policies and procedures
- Provide customer service when conducting customer calls/visits to maintain current customer relationships and ensure satisfaction
- Prioritize current customer calls/visits to ensure deals are closed
- Partner with Technical Services Representatives to troubleshoot customer complaints and concerns
- Build and maintain relationships with customers to gain trust and create positive view of the organization
- Plan current and future sales strategies to aid in goal achievement
- Effectively use the Customer Relationship Management [please apply online] system to prepare for and schedule customer calls, meetings, follow-ups, etc.
- Coordinate customer visits and sales efforts with team members to ensure sales are maximized
- Schedule and plan for meetings with internal departments to understand product composition, features, and functionality (e.g. Marketing, R&D)
- Respond to questions and concerns from customers, applies a working understanding of product lines and application methods, and ensures customer satisfaction; receives direction from other personnel on a limited basis.
- Serve as a lead to technical service representatives or other staff to perform account maintenance activities, which includes prioritizing and assigning work and determining work direction.
REQUIRED DIMENSIONS:
Facility Type: Non-Union
Contacts: Internal /
# of Employees Supported: Not applicable
# of Direct Reports: Not applicable
Geographic Regions Supported: MD,PA,NY,NJ,ME, New England States
- Customer sales base upwards of $20MM indirectly attributable
- Sales territory geography limited to medium size multi-state to region
- More complex customer selling cycles
POSITION REQUIREMENTS
FORMAL EDUCATION:
Required:
- High School diploma or GED equivalent
Preferred:
- Bachelor degree in Sales, Business disciplines, Science disciplines or Liberal Arts
KNOWLEDGE & EXPERIENCE:
Required:
- Five or more years of B2B industrial environment product/service sales experience
Preferred:
- Industrial coatings product and application familiarity
- Background in technology, technical service and/or customer service
PHYSICAL REQUIREMENTS:
Home office environment; however will be subject to travel and its associated factors and may be subject to moderate levels of dust, odors, fumes, chemicals, oils, extreme temperatures, loud noises, and other environmental factors found in manufacturing environments.
Must be able to sit, stand, hear, and see on a constant basis.
Must be able to walk, write, and type on a frequent basis.
Must be able to lift and carry up to 5-20 pounds occasionally
Must be able to climb and descend stairs.
Must be able to bend, carry, reach, push, and pull on an occasional basis.
Must be able to communicate verbally and in writing.
May work indoors and outdoors as needed. Exposure to heat up to 120 degrees and cold to 0 degrees.
May work in areas where noise level is such that hearing protection is required.
May work in areas where toxic, flammable, and hazardous materials are present.
May be exposed to varying amounts of dust and dirt.
Work surfaces may include concrete.
Employee must be able to tolerate non-toxic paint odors and be able to wear a respirator as required.
Employee must be able to operate a computer and communicate via telephone.
Travel to other locations, meetings and/or seminars is required.
TECHNICAL/SKILL REQUIREMENTS/PERSONAL ATTRIBUTES
Effective written and verbal communication with team members and customers
Establishing and maintaining organization of schedules, meetings, time sheets, and resources
Customer orientation
Diplomatic attitude
Influencing customers
Negotiating with customers
Honesty/integrity
Adaptability/flexibility
Open-mindedness, willingness to accept change and new ideas
Decision-making
Self-motivation to work independently (with minimal supervision)
Problem-solving to address issues or concerns in a logical manner
Time management (prioritizing urgent matters)
Maintaining positive attitude, especially in the face of challenges
Personal accountability
RECOMMENDED TRAINING IN SIX MONTHS
Sales Excellence Learning Path Training Coursework where appropriate given experience level and industry background (includes SHW Selling Skills/Sales Process, Negotiating to Yes, Situational Sales Negotiation)
Presentation Skills Training
Product and Application Training
CRM [please apply online] Training
TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME, INCLUDING OVERNIGHT TRAVEL)
50%
Sherwin-Williams
10000+ Employees
1866
Consumer Product Manufacturing
Manufacturing
$10+ billion (USD)
65 Yes (amount not posted)
Sherwin-Williams
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Sherwin-Williams
65 Yes (amount not posted)