Now Hiring - SGL Carbon - Sales Support Specialist in Strongsville, OH

Full description of the position

Job Summary

This position provides support to Area Sales Managers and VP-Sales, supports Order Entry and RFQs for the Americas, supports

invoicing of progress billings and follow-up on payments and provides back-office support for the sales department.

Key Accountabilities

Provides support for Aftermarket Sales and Equipment Sales

Organize daily sales back-office activities, such as but not limited to:

Performing market research with guidance of sales team

Gathering and processing research market and marketing data

Assist and coordinate with sales team

Organizing and assisting sales teams calendar

Support sales team in pre-sales and post-sales activities

Proactively improve and maintain CRM data quality and integrity

Support customers with RFQs and corresponding quotations

Support Field Service planning, etc.

Entering orders within SAP

Tracking open invoices and following up on late payments

Your Profile

• Associates degree or equivalent experience.
• 1-2 years experience in customer service/technical customer service. Chemical industry experience is a plus.
• Fluent in English (Spanish and German is a plus).
• Knowledge of machining and manufacturing of chemical process equipment.
• Logistics (regulations, export control. Incoterms. Packing, etc.)
• Some familiarity with reading and understanding technical documents such as blueprints, parts lists etc.
• SAP-system software.
• Strong ability to communicate clearly and effectively.

Our Promise:
Convince us with your skills and strengths in an experienced team, working on challenging tasks. With our leading-edge technologies and materials, you will have freedom to act and a wide range of development opportunities. Attractive remuneration as well as smart fringe benefits are part of our offer.

Equal Opportunity Employer

We provide equal employment opportunities for all employees and applicants for employment without regard to their race, color, religion, national origin, gender, age, veteran status, disability, sexual orientation, gender identity or any other classification protected under applicable federal, state or local law.
SGL Carbon is a leader in the development and manufacture of products based on specialty graphite and composites materials. Using our comprehensive technology know-how and in close partnership with our customers, we develop intelligent and leading-edge solutions for the big issues of mobility, energy and digitization.

SGL Carbon has more than 4,700 employees worldwide and 31 sites in Europe, North America and Asia, and a service network in over 100 countries.

Publication Date:
Jul 18, 2023

Location:
Strongsville, OH, US, 44149

Business Unit:
Process Technology

Legal Unit:
SGL CARBON Technic, LLC

Functional Area:
Administrative

Employment Type:
Full time

Minimum Salary:
52,000

Maximum Salary:
56,000