Now Hiring - Sales Account Manager in Baton Rouge, LA

PRINCIPAL DUTIES AND RESPONSIBILITIES

Location: New Orleans North Shore Area

• Communicate with customers and prospects on a daily basis and build relationships that result in territory growth and a great customer experience.
• Utilize marketing tools and build a robust sales pipeline
• Successfully accomplish weekly assigned routes and manage client inventory.
• Grow route sales, gallons, and profit by achieving quotas and KPIs set for the area. Route growth is based on growing both existing accounts and acquiring new accounts.
• Identify opportunities with existing accounts by effectively assessing the customer’s needs.
• Complete site surveys and quotes for customers.
• Check smart tank monitors frequently for customers’ inventory levels.
• Conduct quarterly business reviews.
• Complete all sales activity KPIs set forth by management in the company’s CRM. Work closely with the Territory Business Development Manager to ensure desired activity level, gallon and gross profit growth, and all required duties of the position.
• Maintain company CRM by constantly updating customer accounts, addresses and contact numbers, as well as making notes in the system to ensure the company has up-to-date notes on each customer and prospect.
• Rollout marketing strategies and promotions in a timely manner and give feedback to team on the effectiveness of those strategies/promotions.
• Obtain a high-level of expertise and knowledge of competitive advantages of Branded and Unbranded products, through required online module training, and vendor/COS training
• Have a working knowledge of the companies’ (and our competition’s) products, pricing and inventory.
• Work closely with all departments: Operations, Accounting, Marketing, and Customer Service groups.
• Assist in resolving billing and deliver issues and customer disputes.
• Ensure all incidents with customers are resolved.

QUALIFICATIONS AND CHARACTERISTICS

• Working knowledge of Word, Excel and CRM systems
• Experience in working efficiently in a demanding sales environment.
• Understanding customer’s needs and having the ability to problem solve.
• Meeting the basic principles of the company’s Core Values: Have a positive attitude, do the right thing, have a team mindset, be humbly confident, be dedicated and committed, and strive for excellence.