Now Hiring - All Premier Insurance Agency - Insurance Account Representative in Denham Springs, LA

Full description of the position

Insurance Customer Account Representative

All Premier Insurance Agency is currently seeking a customer account representative to support our team of licensed insurance producers. We are looking for a professional who is interested in helping our business grow by providing our current and potential customers with a positive customer service experience.

Responsibilities:

• Provide general administrative support to a team of licensed insurance producers.
• Respond to customer inquiries and requests via telephone and email.
• Document all inquiries, requests, resolutions, and follow-up tasks.
• Escalate inquiries and requests as necessary to a licensed agent.
• Keep accurate records of customer interactions.
• File documents.
• Manage a large number of incoming calls.
• Maintains office supplies by checking inventory levels and communicating inventory needs to management.
• Grow existing customer accounts through exceptional customer service.

Qualifications:

• Excellent communication skills.
• People-oriented.
• Self-motivated.
• Ability to clearly and accurately present information to customers.
• Property and Casualty license

About Us:

All Premier Insurance Agency is an independently owned and locally operated insurance agency in Denham Springs, Louisiana.

We help people across the state find affordable and reliable insurance products from a variety of trusted carriers. As an independent agency, we can help our customers find the perfect combination of coverage and price to fit their unique needs.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Denham Springs, LA 70726: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Property and Casualty License (Required)

Work Location: In person