Now Hiring - Volkswagen Group of America - BDC Director (Automotive) in Cumming, GA

Full description of the position

Troncalli Automotive Group is actively seeking to find an experienced BDC Director for our CJDR and Subaru dealerships located in Cumming, GA. This is a leadership role that will be responsible for building a department and team. The successful candidate must have a proven track record of building and managing a BDC department from the ground up. Ability to be professional, articulate, and a positive leader who leads by example are a must.

Essential functions:

• Manage all aspects of Sales and Service BDC for Subaru and CJDR
• Ability to interface directly with department head managers
• Manage service volume with 2400+/- monthly appointments
• Manage 500+/- monthly sales leads and maintain 10% closing ratio
• Manage outbound calls for recalls, special order parts and missed appointments
• Be responsible for providing performance reporting for business captured through the BDC
• Responsible for hiring, training and managing BDC staff
• Responsible for partnering with third party vendors and the service department
• Maintain a professional appearance and work ethic
• Ability to handle a high volume of business with professionalism
• Have experience and ability to handle conflict resolution
• Experience in Reynolds & Reynolds, Wi Advisor, X Time(Subaru Care Connect)
• Must be able to pass pre-employment screens (background, driving & drug screen)

Compensation/Schedule:

• Compensation $100K+ based on experience and performance
• 5 Day work week
• Serious relocations will be considered
• All resumes will be kept in the strictest confidence

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person