Now Hiring - City of Phoenix - Multimedia Specialist, Sales & Marketing Division - Phoenix Convention Center & Venues in Phoenix, AZ

The Phoenix Convention Center & Venues hosts a diverse range of conventions, trade shows, meetings, and entertainment events in one of the premier convention facilities in the United States. We are committed to delivering the highest levels of customer service and guest experience in the industry. We enhance the economic vitality of the downtown area, the city of Phoenix and the state of Arizona by supporting tourism-related industries, businesses, and cultural organizations.

The Phoenix Convention Center & Venues is seeking a Multimedia Specialist to join their team in the Sales & Marketing Division. The Multimedia Specialist will perform a variety of technical and administrative duties involved in the planning, design, coordination, and production of various audio-visual and digital media to support the City's communications, marketing, and public information needs. Such media includes live and video productions, high-quality digital photographs, and social media.

Additional duties include planning and coordinating special programs and events, answering written and social media inquiries, and serving as Phoenix Convention Center Social Media liaison. Work involves the application of professional knowledge and personal judgment in a wide range of media production, public relations, and administrative activities.

Other essential responsibilities of the role include:

• Develop and execute a comprehensive social media strategy to enhance our brand image and drive attendance to our events and brand awareness.
• Create engaging and visually appealing content (including written text, graphics and images, photos, and video) for social media platforms (such as Facebook, Twitter, Instagram, LinkedIn, YouTube, Vimeo) that align with our brand and resonates with our target audience.
• Manage the social media content calendar and ensure timely delivery of all content.
• Monitor and maintain social media accounts for customer feedback and respond to comments and messages in a timely and professional manner and monitor the accounts for any potential issues.
• Analyze social media data and report on performance metrics (including engagement, reach, impressions, and conversion rates) to measure the success of social media campaigns and adjust strategies as needed.
• Identify and stay up to date with social media trends, best practices, and emerging platforms to ensure the Phoenix Convention Center & Venues social media presence stays relevant and effective.
• Collaborate with internal teams (including sales and events) to ensure that social media strategies are aligned with overall business objectives.
• Maintains regular and reliable attendance.
• Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

• Ability to use data to inform and improve social media strategies.
• Ability to create graphics, video, and visual content.
• Knowledge of latest trends in the social media industry and the ability to adapt to changes quickly.
• Familiar with digital asset management platforms.
• Solid understanding of marketing and advertising strategies to develop social media campaigns.

Pay Range: $31.82 to $47.01 per hour / $44,803.20 to 97,780.80 annually.

Hiring Range: $31.82 to $42.64 per hour / $69,493.00 to $88,691.00 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, and or training.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits

• Four years of experience in audio-visual productions, photography, journalism, public relations or a related field.
• Associate degree in television productions, journalism, marketing, public relations, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
For information regarding pre-screening and driving positions,
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• Bachelor's degree in public relations, journalism, communications, marketing, public administration, or a related field.
• Professional social media experience with major platforms such as Facebook, Twitter, Instagram, LinkedIn, and TikTok to communicate and promote organizational news, events, and activities.
• Experience in creating content (including written text and graphics) for social media platforms.
• Experience in producing high quality videos, reels, and audio mixing for social media.
• Experience with social media scheduling applications such as Sprout Social, or similar programs.
• Experience with photo editing software such as Adobe Premier Pro, Final Cut Pro, Photoshop, Lightroom, or similar programs.
• Experience working in the tourism industry or with a convention center or performing arts facility.

Recruitment closes August 10, 2023. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and generates a one time use only list. Once interviews are conducted and candidates are selected, this job posting will be considered closed and candidates will no longer be in consideration for the position applied for. This posting will not result in any ongoing eligibility list.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) [please apply online].

Multimedia Specialist, JC:62080, ID# 50609, 07/27/2023, USM, HG, Benefits: 007

Building the Phoenix of tomorrow.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.