Now Hiring - BDC Representative - Tom Wood Group in Indianapolis, IN

The Tom Wood Group consists of 30 different operating companies in the United States within the Automotive, Aviation, Finance & Insurance, and Powersports & Outdoor Equipment business platforms. Our Home Office on the North side of Indianapolis is expanding the Automotive Business Development Center (BDC) and we are currently looking for motivated individuals to join our team!

Our BDC Agents are responsible for fielding phone calls and other electronic communication in order to generate business for the Tom Wood Automotive Group across all states. Agents must possess the skills needed to communicate in a clear, friendly, and professional manner. Our Agents quickly build a knowledge base of our companies and brands and are often given opportunities to grow within the Tom Wood Group!

ABOUT TOM WOOD

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1957, the Tom Wood Group has grown to include many franchises with locations throughout the Midwest and New Zealand. Our franchises include thirteen automotive brands, the Tom Wood Collision Center, Sixt Rent-A-Car, Big O Tires, Tom Wood Aviation, Tom Wood Powersports, Tom Wood Outdoor Equipment, Integrity Insurance, Quality Leasing Co., Premier Acceptance, and Spiffy On-Demand Car Care. The Tom Wood Group is a collection of vibrant, growing businesses and we remain passionately committed to our 1,000+ team members, our loyal guests, and the communities that we serve.

BENEFITS

As a member of the Tom Wood Group, you’ll not only have a solid career foundation, but you will also receive the benefits associated with a large corporation. These benefits include paid time off, paid vacation and holidays, health, vision, dental, life, and short-term disability insurance, and company-matching 401(k). We also provide paid company training, have an employee assistance program, tuition reimbursement, and great opportunities for future advancement.

Basic Job Details:

Starting pay: $14.50/hour plus a tiered bonus structure:

Bonus structure to be based off of numbers produced monthly.

Flexible work schedule (40 hours per week)

Shift: Day-Evening shifts available, 1-2 Saturdays per month.

Main Objectives:

• Field inbound and outbound calls
• Maintain acceptable performance standards
• Uphold the values of the Tom Wood Group
• Support a strong team environment
• Maintain a positive attitude at all times

Qualifications:

• Minimum of 2 years experience in customer service or hospitality setting
• Standard knowledge of literacy and IT skills
• Standard knowledge of Microsoft Outlook and Excel

Skill Requirements:

• Above average verbal and written communication skills.
• Self-motivation
• Ability to remain calm in high pressure situations
• Ability to meet and exceed goals in a fast-paced environment

Offers of employment are contingent upon successfully passing a background screening, including a criminal background check, a review of motor vehicle records, verification of social security number, and passing a drug test at a certified testing facility. We are an equal opportunity employer – Drug and Tobacco Free Campus