Now Hiring - Tom Barrow Company - Product Application Specialist/ Inside Sales Specialist in Atlanta, GA

When engineers, owners or contractors face an HVAC challenge, we want them to think of Tom Barrow Company as their best resource their solution

Come join our team and make a difference!

Product Application Specialist

Commercial HVAC material supplier in the Smyrna / Vinings area of Atlanta, has an immediate openings for our new Xpress Product Division as a Product Application Specialist. Our goal is to effectively promote sales of equipment on commercial and industrial projects and to deliver unparalleled service to our customers. Day-to-day tasks would include assisting Outside Sales Engineers, providing timely estimates of material, after-sale project management and exceptional customer support. Hands-on training is provided.

Essential Functions of the Job are:

• Comprehension of construction plans and specifications: ability to do material take-offs, select material on core products based on specifications, price material using manufacturer software, write a quotation to distribute to customer.
• Post-sale job management: ability to book a job, set up and manage a job file; understand the submittal process, order entry with factories and warehouse, complete the electronic billing sheet; expedite orders; process freight claims; process factory invoices and stock sales.
• Relationship building with customers and factory personnel; liaison for Outside Sales Engineer
• Interactive communication with Outside Sales Engineer, factory representatives and customer personnel to facilitate meeting project deadlines and customer needs
• Multi-tasking and prioritizing daily tasks to provide unparalleled customer service
• Take-off material from mechanical drawings using OST, understanding the importance of drawing notes/details.
• Select material and equipment on core products, based on specifications and schedules
• Price take-offs using manufacturer pricing software/data
• Write a scope letter/quotation for distribution to customer(s)
• Assist the Quotation Department with quoting jobs
• Mentor quote jobs when needed
• Book a job, set up and manage a job file (manual/electronic) including proper documentation of notes & correspondence
• Understand NTO (Notice to Contractor/Owner) process especially the timing required to ensure our ability to collect
• Understand submittal process and how to create and utilize submittals
• Understand how to maintain or increase profit levels in post-sale job management
• Order Entry procedures with minimization of sales order errors
• Complete electronic billing sheet (EBS)
• Use manufacturers websites for order status, tracking, submittals
• Schedule/expedite delivery of ordered products
• Understand freight claims; how to deal with damaged or shorted shipments
• Process factory invoices/billing to customers
• Process stock sales
• Understand credit application process
• Process credit card transactions/ forward order(s) as needed
• Build professional relationships with customers & factory personnel; be a liaison for Outside Sales
• Execute responsibilities with speed, accuracy and efficiency

Benefits Include:

• Competitive Salary with Profit Sharing Bonus
• Medical Insurance (effective start date) with Company funded HSA
• Dental, Group Life, Short-term & Long-term Disability Insurance, Financial Wellness training
• Voluntary Supplemental Life, Accident, Critical Illness, Vision Insurance and Pre-Paid Legal Assistance
• 401(k) Retirement Plan with Company Match

About TBCo:

Founded in 1955, Tom Barrow Company is a manufacturers representative of heating, ventilation and air-conditioning equipment. We are one of the largest organizations of its kind and a clear leader in our industry. Our corporate office and largest sales group is located in Atlanta, GA with nine additional branches located throughout the Southeast Birmingham, Jacksonville, Orlando, Tampa, Ft Myers, Pensacola, Savannah, Memphis and Nashville.

We base the success of our company, both past and future, on the quality of our services. We strive to meet the highest standards of personal and professional conduct. This core belief affects many parts of our work experience the way we meet our customers needs, how we uphold the reputation of our manufacturers and our company, and how we treat each other at work. Integrity is an essential part of all our activities and our 67-year reputation for fair and honest practices is one of our greatest assets.

Why work at TBCo?

It is a place where:

• Integrity is a cornerstone of how we do business
• Your unique talents and skills can make a difference
• You are part of a success-driven team
• You can realize your professional and personal goals
• You are treated with respect; where you are valued
• People join our team and stay

What types of people thrive at TBCo?

People who are:

• Passionate about serving customers (internal and external)
• Positive and energetic
• Dedicated to providing solutions
• Able to recognize and seize opportunities
• Success-driven

Learn more at [please apply online] The ideal Candidate Qualifications are:

• Effective organizational skills: current projects may number from thirty to one hundred fifty jobs at different stages of development
• Technical aptitude and product knowledge: the ability to offer pre-sale and post-sale support
• Computer skills: Microsoft Windows environment software used for selection, pricing, quoting, submittals, ordering, expediting shipment, billing, communicating with factories and customers
• Problem Solving skills: ability to creatively address problem issues to point of resolution which might include application, delivery and installation issues
• Stress management skills: multitasking with constantly changing priorities in an industry with many deadlines; handling a large number of active projects at different stages of completion.
• Organizational & time management skills; ability to prioritize and re-prioritize as needed
• Exhibit excellent customer service, i.e., a can do attitude with a timely response with a strong phone presence and a customer-oriented approach
• Familiarity with Salesforce or similar CRM a plus.
• Strong computer skills

Preferences:

Engineering, Building Construction Management degree or comparable industry experience